What are the responsibilities and job description for the Consulting Systems Engineer - AI - MSO position at World Wide Technology?
Job Details
Why WWT?
At World Wide Technology, we work together to make a new world happen.Ourmost important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employmore than10,000 peoplegloballyand closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proudto have been included onthe FORTUNE "100 Best Places to Work For " list formore than10 years.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Why should you join WWT's Global Service Provider Sales Organization?
As a Consulting Systems Engineer (CSE), you will be partnering with Client Executives to lead the technical pre-sales consulting, design, and sales effort for key customers of WWT (Satellite and MSO service providers). No two days will be the same as our broad offerings include Infrastructure Modernization, Multicloud Architecture, Security Transformation, Mobility/5G Solutions, and Digital Strategy among others. With our Advanced Technology Center (;/STRONG>) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.
What will you be doing?
The Consulting Systems Engineer (CSE) role will guide our technical sales efforts to customer's engineering, operations and product development teams. Day to day responsibilities will include leading and participating in customer sales meetings, presentations, white board sessions, consulting, and custom technical design work. The CSE will team with the larger sales team to build customer relationships, partner with multiple OEM's, and take part in technical training to provide continued value to the customers. Technical expertise expansion is a constant as the industry continues to evolve and customers look to their CSE partner to explain and apply the latest cutting-edge technologies. This position will require some travel.
Responsibilities:
General Qualifications:
Want to learn more about WWT Global Service Provider expertise? Check out the Solutions and Services we provide on the platform: ;/STRONG>
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Differently abled
WWT has a vaccine requirement for all of its U.S. workforce. All new hires must be fully vaccinated before starting at WWT. Appropriate religious and medical accommodations will be made and can be discussed in the pre-hire process.
At World Wide Technology, we work together to make a new world happen.Ourmost important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employmore than10,000 peoplegloballyand closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proudto have been included onthe FORTUNE "100 Best Places to Work For " list formore than10 years.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Why should you join WWT's Global Service Provider Sales Organization?
As a Consulting Systems Engineer (CSE), you will be partnering with Client Executives to lead the technical pre-sales consulting, design, and sales effort for key customers of WWT (Satellite and MSO service providers). No two days will be the same as our broad offerings include Infrastructure Modernization, Multicloud Architecture, Security Transformation, Mobility/5G Solutions, and Digital Strategy among others. With our Advanced Technology Center (;/STRONG>) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.
What will you be doing?
The Consulting Systems Engineer (CSE) role will guide our technical sales efforts to customer's engineering, operations and product development teams. Day to day responsibilities will include leading and participating in customer sales meetings, presentations, white board sessions, consulting, and custom technical design work. The CSE will team with the larger sales team to build customer relationships, partner with multiple OEM's, and take part in technical training to provide continued value to the customers. Technical expertise expansion is a constant as the industry continues to evolve and customers look to their CSE partner to explain and apply the latest cutting-edge technologies. This position will require some travel.
Responsibilities:
- Align with WWT Sales team to represent WWT's Products and Services offerings expertise to all assigned customer accounts.
- Lead the technical discovery, qualification, solutioning, proposal creation and technical win activities of the sales process
- Use knowledge of technology, products, and services to create customer-centric solutions (and solutions options) to solve our customers' business challenges
- Develop and foster relationships with key customer stakeholders and strategic original equipment manufacturers (OEMs)
- Deliver briefings, workshops, demos that enable our customers to understand WWT's value proposition and help them make the technology choices that best fit their needs
- Work with clients and WWT Sales team to translate customer opportunities, challenges, and initiatives into WWT deliverables -- both technologies and services.
- Act as the solution owner and work with the different services organizations to ensure a high-quality execution
- Take responsibility for the coordination, delivery, and quality of presales technology solution deliverables -- e.g. architectural design diagrams, configurations, proposal responses, and test results.
- Drive services statement of work creation, review, and presentation to customer
- Use good business and financial acumen to create win-win outcomes
- Ensure that proposed solutions, when implemented, meet the needs and functional requirements of the customer
- Obtain OEM partner and technical certifications as part of a continuous learning and development plan
- Develop relationships with peers at strategic OEM partners
General Qualifications:
- 7 years of experience with multiple IT, Enterprise and Service Provider technology areas spanning Data Center, Networking, Security, and Cloud
- 5 years of which in a Pre-Sales capacity
- Experience working with MSO and/or Satellite companies highly desired.
- Architecture, engineering or strong operational experience with data center, storage, server, backup and virtualization hardware, software and architecture(s).
- Experience with private, public and hybrid cloud environments, cloud-native application considerations, automation and orchestration methodologies and tools.
- Ability to design and quote data center networking, storage and compute solutions from multiple OEMs- esp. Cisco, Dell/EMC, HPE, NetApp, Hitachi
- Architecture, engineering, or strong operational experience with IP backbone and provider edge networking technologies.
- Experience with Wireless / Mobility / RAN / 5G industry and architecture desired
- Excellent oral and written communication skills, product demonstration skills, customer service skills, and presentation skills are required.
- Excellent interpersonal skills and ability to build and maintain meaningful relationships
- Must have passion for creating solutions that solve business problems.
- Strong personality with leadership skills working in a complex matrix organization.
- OEM certifications highly desired.
- Bachelor's Degree or equivalent experience
- Southern California based candidates highly preferred
- Must be able to travel
Want to learn more about WWT Global Service Provider expertise? Check out the Solutions and Services we provide on the platform: ;/STRONG>
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Differently abled
WWT has a vaccine requirement for all of its U.S. workforce. All new hires must be fully vaccinated before starting at WWT. Appropriate religious and medical accommodations will be made and can be discussed in the pre-hire process.
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