What are the responsibilities and job description for the Accounts Receivable/Collections Specialist position at Worldwide Foam?
Job Purpose
Work as part of a team in the company's accounting department to help manage invoicing, collections, and customers' deposits/payments. The A/R Collections Specialist will need to reach out to customers for past due payments, set up new accounts, review credit applications, and resolve disputed charges. Their primary responsibility is to collect outstanding accounts receivable, resolve customer billing issues, and reduce accounts receivable delinquency.
Duties and Responsibilities
- Perform accounts receivable functions including but not limited to processing customer payments and cash sales/credit card payments, applying daily cash receipts/payments to customers' accounts
- Monitors customer payments and past due accounts
- Contacts customers to make payment arrangements
- Reviews customers' credit status and take appropriate action
- Partners with sales and operations to resolve disputes
- All other duties and responsibilities as may be assigned including, but not limited to reconciliation of accounts and preparation of financial reports
Qualifications
- 2-5 years AR/Collections experience; manufacturing and industrial experience preferred
- Computer literacy (operating systems, spreadsheets, email, data, etc.)
- Ability to work under pressure
- Strong decision making and analytical abilities
Core Competencies
- Strong verbal and written communication skills
- Corporate and business reporting
- Strong work ethics, professionalism, and team player mentality
- Demonstrates excellent customer service
Working Conditions
- Work is performed in a standard office environment.
Worldwide Foam is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of innovators. We firmly believe that our work is at its best when everyone feels free to be their most authentic self.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Salary : $24 - $0
