What are the responsibilities and job description for the Website Experience & Support Specialist position at WORX?
WORX is a full-service agency that takes digital to the next level, and we are currently seeking a Website Experience & Support Specialist to join our team. The Website Experience & Support Specialist is responsible for maintaining and optimizing website experiences for WORX client partners via Content Management Systems (CMS). The ideal candidate should have experience using website Content Management Systems, a basic knowledge of HTML and CSS, an understanding of SEO, and experience with website tracking and event tracking implementation.
Responsibilities will include, but are not limited to:
- Work in collaboration with UX, content/marketing, and technology teams to produce and implement strong content design for digital interfaces
- Interface directly with WORX client partners to collect website content and strategize on implementation
- Populate and maintain websites and landing pages utilizing various CMS platforms (ConcreteCMS, WordPress, Unbounce, etc.)
- Optimize website content for SEO and metadata
- Conduct regular website audits and remediations for ADA compliance using a 3rd party auditing system
- Implement Google Tag Manager and event tracking for website analytics adhering to data privacy and cookie compliance rules
- Create CMS user guides and conduct CMS trainings with client partners upon launch of new websites
Requirements:
- 1 year of experience in website support, user experience or a related field
- Experience with CMS platforms
- Understanding of website analytics and Tag Manager implementation
- Knowledge of SEO and metadata best practices
- Familiarity with website accessibility guidelines and regulations
- Strong communication skills and ability to collaborate with team members
- Excellent project management skills and attention to detail
This is a full-time position with benefits which requires the candidate to be in our Prospect, CT office with the flexibility for remote work when needed.
WORX was named “Top Places to Work” by the Hartford Business Journal in 2023. If you have a passion for website experience and a desire to work in a dynamic and creative environment with the opportunity to learn and grow, we strongly encourage you to apply.
Job Type: Full-time
Pay: $21.63 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Prospect, CT 06712: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $22 - $24