Job Posting for Accounts Receivable Specialist at Wurtec Inc.

Position Title: Accounts Receivable Specialist

FLSA Status: Exempt

Job Type: Full time

Travel: None

Reports to: Accounting Manager

Supervises: None

Who We Are:

Wurtec is a global organization that specializes in elevators and the people who use them. We operate on a strong set of Core Values that include being Dedicated, Ambitious, Hardworking, Willing to Accept Responsibility, and Integrity. As the leading tool and components supplier to the vertical transportation industry, we empower professionals in the field to work more safely, quickly, and efficiently. As a manufacturer of residential and commercial elevator systems, we provide passengers with the smoothest, safest ride available. Our products are on the front lines of elevator construction worldwide – and our people are known throughout the industry for talent, dedication, and superior customer service.

Position Summary:

The Accounts Receivable Collection Specialist will manage customer accounts by issuing general account statements and managing and collecting outstanding receivables from customers. The Accounts Receivable Collection Specialist will provide internal and external customers with extraordinary customer service regarding customer accounts and will be the person to investigate and provide them with the appropriate information that is needed. This position will work closely with the Accounting Manager as well as Sales to ensure accuracy of records and processing. Most importantly, this position will provide guidance to customers that have delinquent accounts and is accountable for reducing delinquencies.

Essential Duties include but are not limited to:

Promotes and demonstrates Wurtec’s core values (dedicated, hardworking, ambitious, willing to accept responsibility, and integrity).
A/R billing, cash receipts entry/posting and weekly review of aging and customer deposits for all entities.
Reconcile the accounts receivable ledger to ensure all payments are accounted for and properly posted to customer account.
Responsible for monitoring and maintaining customer accounts including processing of credit memos, account adjustments, and refunds.
Prepare and send out monthly statements, notices to delinquent customers, and follow up with phone calls/emails to ensure prompt payment of balances owed.
Work with sales department and senior management to manage customers with aged balances or on the credit hold.
Review and process customer credit applications for USA based locations.
Problem solves customer issues with the sales department regarding collection issues, invoice discrepancies, and short payments.
Prepare customer reconciliations as they pertain to payment of outstanding balances and manage small balance write-offs.
Participate in the optimization of finance processes across departments and entities.
Provide requested reporting as required by management.
Provide excellent and considerate customer service to internal and external customers.
Support the month-end close and reporting process.
Participate in team planning meetings.
Meet defined department goals and activity metrics.
Perform administrative support functions.
Full-time/in-person attendance is an essential function of this job.
All other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Technical Skills:

Knowledge of accounts receivable, billing and collections procedures.
Strong computer skills, data entry, and Microsoft Office.
Epicor (ERP Software) knowledge a plus

Behavioral Skills:

Detail oriented, flexible, and exhibit effective prioritization and multi-tasking skills in a fast-paced environment.
Proficient verbal and written communication skills.
Works effectively both independently and as a team.
Utilizes creative thinking skills to identify problems and develop solutions.
Works in a time effective manner and follows systematic approaches and conducts appropriate follow-up.
Service and detail oriented.
Can take directions and provide back-up support where needed.
The ability to exercise confidentiality and discretion is essential.
Ability to adapt quickly to new systems and a changing business environment.

Education & Experience

3 to 5 years of high-volume corporate collections experience
2-year college or technical degree in related field
Bachelor’s degree in business or related field (preferred)

Work Environment:

This role primarily operates in an office environment/job site, sedentary in nature. Sitting for long periods of time and occasionally lifting up to 10lbs are often necessary in carrying out job duties. This position requires near visual acuity, and the ability to hear, understand, and distinguish speech. This role is not eligible to be considered for full-time hybrid or full-time remote work.

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Accounts Receivable Specialist

Job Posting for Accounts Receivable Specialist at Wurtec Inc.

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