Medical Receptionist/Front Desk

Busy Psychotherapy /Psychiatry Practice on Staten Island is looking for a full time front desk receptionist . Salary is depends on experience , bonus available based on performance. This job is ideal for someone who would like to become psychotherapist or nurse in the future career.
Position Summary :
As a Receptionist you would be the ambassador of our practice’s first impression on our patients and visitors. It is your foremost responsibility to compassionately greet all incoming patients, help them with directions or any appropriate information that they need while adhering to HIPAA regulations.
You must possess superb people skills while comforting patient’s anxieties, helping patients in distress, take and receive complaints from patients and being positive to personal criticism. Please, note that this position does NOT require any medical or dental assistant skills, knowledge of coding, billing, accounting or supervising other staff. Our ideal candidate is an upbeat individual with positive outlook and genuine desire to help people in emotional distress.
Requirements:

• Education: High School Diploma, some college preferred.
• Experience: At least 2 years of office related experience.
• Ability to build positive relationships with high level of interpersonal skills.
• Excellent talent to interact with people in a positive and courteous manner.
• Strong written and verbal communication skills.
• Ability to prioritize tasks according to importance in a fast paced environment.
• Multitasking capability without compromising on quality.
• Ability to work without close supervision and to follow verbal and written instructions.
• Must be level headed in emergency situations and have an acute sense of responsibility.
• Must possess a spirit of cooperation and enthusiasm.
• Dependable, attentive to details, punctual and able to work in flexible working hours.
• Basic knowledge of Microsoft Office Applications, specifically MS Word and Excel.

Job Description:

• Greet patients, checking them in and informing providers about patient arrival.
• Scheduling appointments and updating calendars, confirming and reconfirming appointments.
• Receive payments, record receipts for services and handle and reconcile all transactions daily.
• Filing and retrieving patient’s records. Assemble and maintain new patient charts and registration packets.
• Maintaining patient accounts by obtaining, recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients.
• Maintaining front desk office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies.
• Protecting patient’s rights by maintaining confidentiality of personal and financial information. Maintaining operations by following policies and procedures.
• Keeping front desk, lobby and staff break room area neat and organized. Perform any other duties assigned by the Office Manager.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Paid time off
• Tuition reimbursement

Healthcare setting:

• Medical office
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Psychiatry

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical Secretary: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location