What are the responsibilities and job description for the In House Marketing Agent - Williamsburg, VA position at Wyndham Destinations?
Go Put the World on Vacation
At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.
Wyndham Destinations is the world’s largest vacation ownership company with an impressive list of world-renowned destinations. We believe in putting the world on vacation. Vacations truly fuel our company, our careers and the lives of our guests. As our growth and expansion continues, we are looking for talented individuals to join our award winning team. We strive to recruit, train, and develop career-minded individuals with the propensity to achieve realistic goals, while demonstrating a positive attitude within a high-energy environment.
The In-House Marketing Agent is responsible for greeting and qualifying guests in person at resort check-in, and booking them for resort tour presentations and owner updates. Marketing Agents must learn and execute a sales presentation as provided by management and must meet and exceed job performance and production standards.
RESPONSIBILITIES:
- Responsible for booking owners and guests staying on property both by face to face and by phone, offering them an opportunity to learn more about the ownership experience or for an owner update with one of our member services employees.
- Welcome guests warmly to the resort and provide them with brief information about the resort, resort activities and services, and activities in the surrounding area.
- Must maintain above budget penetration rate of assigned guests and ensure that overall penetration of the site is about budgeted percentage.
- Resolve issues pertaining to tour statuses, bookings, coding, etc.
- Coordinate with sales regarding new changes in marketing programs and policies
- Must be able to work days, nights, weekends, and holidays
- Perform other related functions as necessary.
BENEFITS AND COMPENSATION:
• Dynamic, paid training • Health benefits include comprehensive medical, dental, and vision coverage
• Paid weekly, with the ability to earn uncapped earnings
• Company discounts, tuition reimbursement, matching 401K and more.
• Opportunities for rapid career advancement
MINIMUM QUALIFICATIONS
- Previous marketing, sales, or customer service experience required
- Experience in quota-driven work environment preferred
- Must be highly competitive and driven to succeed
- Must have experience overcoming objections
- Excellent communication and listening skills
- Positive, enthusiastic and outgoing demeanor
- Ability to work a flexible schedule including days, evenings, weekends and holidays
- Able to work independently and as a team player
- High School Diploma or equivalent (G.E.D.); Bachelor’s degree preferred
A World of Inclusion
Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.
