Data Management Analyst

ESSENTIAL FUNCTIONS

·       Manage data hygiene on network storage to ensure data is properly maintained and stored in appropriate repositories.

·       Work with business units to create reports to visualize data that will improve operations in the organization.

·       Participate in ongoing decisions concerning data collection, study, design, methodology, and data analysis.

·       Maintenance of reports in response to individual and/or business unit requests

·       Presenting data to colleagues in other departments.

·       Providing tier 2 support to the helpdesk.

·       Analyze, troubleshoot, and investigate information system anomalies.

·       Assist in user onboarding and offboarding as needed.

·       Support Mobile Devices and MDM management.

·       Desktop imaging and PC configuration management with 3rd party software (i.e. Ivanti, MS Intune, etc.)

·       Ensure software is installed and functioning on end-user endpoints and resolves or escalates the issue(s) as necessary.

·       Provide off-hours support

ADDITIONAL FUNCTIONS

·       Serve as backup to the Helpdesk when limited coverage is available.

• Other duties as assigned.

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

·        3 years minimum overall IT experience, a degree in IT, MIS, Statistics, Mathematics, Data Science or a related field.

·        Knowledge of current IT networking and security concerns and changes as they relate to the corporate IT environment.

·        Knowledge of several of the following platform: SQL, DB2, MS PowerBi, Targit Bi platform

·        Broad understanding of API’s and using them to ingest data.

·        Experience with backup solutions.

·        Experience supporting iOS mobile devices in an Enterprise environment

·        Must understand intermediate math and be able to evaluate numbers.

·        Possess good interpersonal communication skills.

·        Able to take rotating on-call.

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

·        Material and equipment directly used:  Personal computer, computer terminal, and peripherals.

·        Office environment requiring professional dress and appearance.

·        Sit 6-8 hours.

·        Walk and/or stand 1-3 hours.

·        Use hand for repetitive fine manipulation.

·        Viewing computer screens for extended periods.

·        Must be able to lift up to 50 pounds.

·        Must be able to travel and drive company vehicles

·        Climb several flights of stairs.