Commercial Real Estate Property Manager

COMMERCIAL PROPERTY MANAGER

Job Summary:

The Property Manager (PM) will be an integral member of the property management team. The PM will be the direct supervisor to the Assistant Property Managers (APMs) for their designated portfolio of properties. The PM will ensure a high level of professionalism related to all assigned property management tasks and will be responsible for performing regular PMA/APM performance reviews. The PM will collaborate with other PMs on the Team and report to Asset Managers (AM) for items related to client portfolios and licenses. Job duties include, but are not limited to, the essential functions listed below.

Tenant and Client Relations:

• Build and develop service-oriented relationships with tenants and clients
• Answer and respond to tenant or client phone calls and emails escalated by the APM
• Review memos in Commercial Café for distribution
• Oversee work orders and communications to tenants as repairs and routine maintenance are completed by vendors

Leasing:

• Assist AMs and clients with leasing strategies and proposals for renewals as required
• Lead negotiations with tenants to come to a favorable agreement for the Landlord
• Fill-in leases, amendments and TI construction contracts per the agreed upon terms for AM review
• Oversee the (APM) process of lease file creation and maintenance
• Review and approve lease abstracts for activation in Yardi
• Oversee new tenant communications and assist with higher-level questions as needed
• Work with VP of Construction to manage the Tenant Improvement and construction process as required for new lease buildouts or renewal improvements if required by lease
• Work with outside brokers as needed regarding vacancy showings, space planning, tenant improvement pricing, etc.
• Assist with due diligence, estoppels, etc. in the event of a property acquisition or sale

Financial and Reporting:

• Prepare operating budgets for AM and client review and approval
• Review and approve invoices in AVID
• Draft monthly financial reports for review and compilation by APM/PMA
• Review and approve final monthly financial reports for distribution through SharePoint
• Complete CAM Reconciliations upon tenant move-out and annually each Spring as required by the lease agreements
• Work with Accounting and AMs as needed to answer client and CPA questions that may arise
• Work with AMs to establish and approve Owner Distributions
• Track expenses against the budget throughout the year and meet Ownership-directed performance goals
• Review tenant aging reports monthly and follow up with tenants regarding delinquent accounts

Facilities:

• Build and maintain vendor relationships
• Respond to vendor phone calls and emails escalated by the and APMs
• Oversee APM coordination and relationships with third-party vendors - janitorial, security, landscaping, roofing, towing, HVAC, pest control, elevator, lighting, etc.
• Oversee the tracking and scheduling routine and seasonal maintenance including catch basin cleaning, backflow testing, fire systems testing, roof clean and detail, and winterization
• Manage RFP and bid process for new service providers and large-scale projects
• Review and sign APM-drafted maintenance and service contracts
• Review and approve annual snow & ice removal forms
• Periodically review emergency call-down lists for fire systems, security, etc.
• Perform regular building inspections

Qualifications:

• Preference will be given to candidates with an associates or bachelor’s degree
• Retail property management experience a plus
• 4 years or more of prior general business experience
• Prior property management or project management experience is required
• Self-starter who works well in a team environment and independently
• Strong reasoning, organizational, prioritization, problem-solving and customer service skills
• Ability to effectively communicate information and ideas orally and in writing
• Technologically and mathematically adept
• Proficient in Microsoft Office applications with Excel experience a plus
• Familiarity with Yardi, Commercial Café, Avid, SharePoint, and Microsoft Teams appreciated
• Strong understanding of financial reports, including variance of actual vs. budget numbers
• Oregon and Washington Real Estate License required (if not, need to obtain within 6-9 months)

Compensation and Benefits:

• Competitive salary commensurate with experience
• Full range of health benefits
• Paid time off, 401K, parental leave and other benefits

Job Type: Full-time

Pay: $30.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Portland, OR 97214: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Property Management: 3 years (Required)
• Yardi: 1 year (Preferred)
• Sharepoint: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• Real Estate License in Oregon or Washington (Preferred)

Work Location: One location