Job Description
The Operations Technician is a vital part of the Wyyerd team. This position takes on the face of Wyyerd as the technician and the person in front of the customer. The technician will be efficient with their time at a customer's home taking the time to perform quality work, educating the customer on the product and services provided, all while being conscious of the time it takes to do so.
Responsibilities
- Ability to understand a fiber network
- Working computer knowledge of a Mac device
- Understanding of basic electricity
- Understanding and interpreting plant maps
- Telecommunications wiring color-code competency
- Program and troubleshoot wireless and networking equipment for each customer
- Pulling fiber through conduit
- Digging when needed for placement of drop cables
- Lift 50 lbs and have the ability to handle a tall extension ladder.
- Other duties as required
Experience/Qualifications
- Must have clean driving record
- Ability to pass drug test
- Understanding of ISP services
- Ability to work with others on all responsibilities
Company Description
Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd Fiber offers faster, more reliable and higher value internet with symmetrical speeds, no data caps, no contracts and no invoice surprises, and Wyyerd Fiber backs it up with superior, local customer service. Wyyerd Fiber offers a full suite of services for residences, businesses, enterprises, carriers and non-profit partners including government and education entities.
Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd Fiber offers faster, more reliable and higher value internet with symmetrical speeds, no data caps, no contracts and no invoice surprises, and Wyyerd Fiber backs it up with superior, local customer service. Wyyerd Fiber offers a full suite of services for residences, businesses, enterprises, carriers and non-profit partners including government and education entities.