Performance Analyst

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for.

Position Summary

Support Xcel Energy's automated applications that contribute to departmental and business unit goals by analyzing, designing, implementing, and supporting business processes and information systems. Provide oversight, guidance, leadership, and mentoring in the implementation of quality methodologies to effectively improve business results. Support business activities by building relationships, determining business needs, analyzing process improvement opportunities, and defining business. This would include future automated data collection systems by analyzing, designing, implementing, and sustaining business processes and information systems. This includes collaboration for all automated data collection systems.

Current Xcel Energy Career Launch Analysts are encouraged to apply!

This position currently works a hybrid schedule which includes in-office days on Tuesday, Wednesday, and Thursday. The ability to work remotely is currently on Monday and Friday. The current schedule is subject to change according to business needs.

Essential Responsibilities

• Provide analytical and technical expertise in the development, integration, and application of data collection. Contribute to departmental and business unit strategic and operational goals by working with management, customers, vendors, and other stakeholders to analyze, design, implement, and support business processes and information systems. Includes facilitating discussions to identify, document, validate, and analyze business requirements, designing innovative solutions, and making recommendations that support departmental goals.
• Provide technical input, business feedback, and direction for the development, deployment, and integration of existing and new data applications and automation technologies that optimize the company's customer service and financial goals and commitments. Build and maintain effective working relationships with customers and other project stakeholders to understand and meet/exceed informational needs and expectations. Interact with management, customers, vendors, and other stakeholders through verbal or written communication. Serve as a technical resource.
• Develop and sustain daily data flow operations between information systems and processes. Resolve data discrepancies and errors without negative impact on customer or internal operations.
• Support/lead interdepartmental and/or cross-functional teams to manage performance improvement projects through understanding key business issues, clarifying project objects, and linking to business objectives.
• Lead projects, which develop and enhance business processes and information systems.
• Other duties as assigned.

Minimum Requirements

• Bachelor's Degree in Business Science or Business Administration, or a combination of education and experience providing equivalent knowledge.
• Three years of experience, with at least 1 year in one of the following areas: customer service, marketing, automated metering, communications, revenue protection, distribution operations, engineering, and/or information systems.
• Strong customer focus.
• Proven leadership and ability to take the initiative from idea conception and start-up through full implementation.
• Demonstrated attention to detail. Proven communication with strong technical and analytical acumen.
• Experience with PC applications and analytical software.
• Ability to travel occasionally.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Non-Bargaining

The anticipated starting base pay for this position is: $68,000.00 to $96,665.67 per year

This position may also be eligible for the following benefits and/or pay components: Pay - Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Personal holidays, Volunteer Paid Time Off (VPTO) (full-time employees only), Parental Leave

Pay and benefit packages may vary based on position. Some employees are under collective bargaining agreements, which determine the benefits they will receive. If the information conflicts with the terms of the written plan documents governing the plan, the plan document will control. Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

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ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Salary : $68,000 - $96,666