Sr Pre Sales Engineer

Xchange Telecom
Brooklyn, NY Full Time
POSTED ON 10/26/2023 CLOSED ON 11/8/2023

What are the responsibilities and job description for the Sr Pre Sales Engineer position at Xchange Telecom?

We are looking for an experienced Senior Sales Engineer to align with the Sales Team to sell to the enterprise customers in the region.

You should also be results-driven and help us achieve our business goals by hitting and exceeding quota.

Senior Sales Engineer (PreSales) responsibilities are:

  • Assist in building solutions (Internet, Ethernet, SD-Wan, Voice, Managed Wi-Fi, DDoS, Cloud Exchanges)
  • Work with Customers/Prospects to design solutions that meet their needs
  • Ability to work within Standard Product set and Creative Solutions
  • Help identify potential customers and "sell to" needs
  • Handling multiple accounts and Sales Personnel seamlessly
  • Work to "cost" solutions that are beyond Standard Product/Pricing - to win deals and set budgets for installation
  • Work hand in hand with Operations, Engineering and Finance
  • Informing clients and team members about new products/services, features, etc.
  • Giving and getting feedback to/from customers
  • Displaying advanced knowledge of sales and products
  • Following the company approval process and using CRM tools

Skills/Qualifications

  • Proven experience in the telecommunications field in NY Metro
  • Good communication skills (verbal and written)
  • Strong product knowledge
  • Public speaking
  • Possessing good negotiation and problem-solving skills
  • Familiar with CRM and MS Office
  • Displaying professionalism
  • Being target driven and highly motivated
  • BA/BSc degree
  • This is an Office Based Role with normal flexibility

Physical And Sensory Requirements

The physical and sensory abilities required for this classification include:

  • Strength to lift a 50-pound object, without assistance, and items weighing up to 150 pounds with assistance.
  • Coordination and equilibrium sufficient to climb a ladder and maintain balance while pulling cable.
  • Sight in order to read computer screens and standard computer printouts / may involve extensive VDT exposure; visual color discrimination sufficient to distinguish the color codes of wire and schematic drawings.
  • Hearing, speech, sight, and physical dexterity sufficient to function in a typical office environment.
  • Coordinated, skillful movements of fingers, hands and arms to operate a computer keyboard; may require hand/eye coordination for semi-skilled movements, such as taking apart casings, installing parts and reconnecting computers.
  • Strength and dexterity to crawl, kneel, crouch, or twist to reach/and or work with assigned systems.
  • Manual and finger dexterity sufficient to work with hands in close tolerances and to work with extremely small electronic components.
  • Strength, mobility and dexterity to use small hand and power tools as necessary and to climb or crawl to install equipment in areas of close tolerance.

Benefits

  • Medical, Dental, Vision and Prescription Plans
  • Flexible Spending Accounts
  • Short- and Long-Term Disability
  • Supplemental Life and AD&D
  • 401(k) Retirement Savings
  • Employee Assistance Program
  • Time Off and Holidays
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