What are the responsibilities and job description for the Print center associate position at Xerox?
General Information
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City Greenville State / Province North Carolina Country United States Department Service Delivery Date Friday, July 5, 2024 Working time Full-time Ref# 20033320 Job Level Individual Contributor Job Type Experienced Job Field Service Delivery Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 31,080 Annual Base Salary Maximum 62,160 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount.
Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and / or the successful applicant’s education, experience, knowledge, skills, and abilities.
The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.
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Hourly : Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce.
From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients no matter where that work is being done.
Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. ESSENTIAL FUNCTIONS :
- Operate Xerox Nuvera and Iridesse digital and color equipment
- Possesses skills and competencies to deliver contracted customer requirements
- Print Center tasks and activities are defined and routine
- Ability to lift and move up to 50 pounds
- Point of contact to receive, review, and electronically log customer jobs
- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
- Process basic forms and update information using a PC to collect and submit meter reads
- Problem solve issues to complete production, delivery, and output requirements
- Perform quality inspection before, during, and after the output of each print production run
- Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
- Collect data and respond to print / copy equipment issues by contacting service personnel using specific PC applications
- Estimate, schedule, and track incoming production jobs
- Optimize document design for quality and reproduction
- Track and store jobs as the customer requires for reuse at a future date, including file backup
- Inspect files for problem areas, including fonts, image resolution, and image registration
- Integrate variable data files into printed format using templates provided
- Operate high-volume folding and inserting mail equipment
- File / document conversion (utilizing standard software)
- Perform operator maintenance on equipment as trained and appropriate
- Maintain reporting logs and information for client billing
- Perform web print job submission training and instructions to print center users as needed
- Engage services from Xerox and / or non-Xerox third-party vendors to support the purchase of customer supplies and services as required
- May develop work processes or templates
SKILLS :
- Able to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
- Able to demonstrate Intermediate use of MS Office (Word, Excel, PowerPoint), Web, Internet, and Intranet Create spreadsheets Use standard formulas Sort Filter, and create graphs Import / export information Embed files into applications Move data between Word and Excel
- Able to demonstrate the ability to use / locate devices (drives, files, printers) attached to the network
- Able to demonstrate the ability to send and receive emails, find, open, and save documents and files, perform data entry
- Able to demonstrate ability to use Internet Explorer for web browsing, send documents to preconfigured printer
- Able to demonstrate basic math skills (division, multiplication, percentages)
- Able to demonstrate business maturity and professionalism
- Able to demonstrate ability to coach and mentor co-workers
EXPERIENCE :
Experience in a Customer Service environment (minimum 1 year)
EDUCATION :
- Minimum : High School Diploma or equivalent
- Required : Post-high school technology training or experience
EDUCATION VERIFICATION : Yes
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Last updated : 2024-07-11
Salary : $31,080 - $62,160