Production operator

Overview :

A Xerox Company, is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Print Shop Associate.

Additionally, may be required to cover extended periods at accounts due to special projects or unforeseen circumstances / absences.

Primary Responsibilities :

• Manage / complete all incoming print jobs (digital / interoffice / walk-in) to client specifications.
• Ensure that all aspects of job requisitions / instructions and other relevant information is checked and correct prior to starting print production.
• Prioritize all incoming production work, ensuring that deadlines are met.
• Coordinate with mail staff on any outbound / bulk mailings that are produced by the Print Center.
• Promptly assist any walk-ins to the Mail & Print Center based on location.
• Maintain expected level of customer service to our client.
• Coordinate inbound pickups from USPS / UPS / FedEx / DHL / Amazon.
• Accept / manage inbound parcel and freight deliveries.
• Sort all inbound mail to the appropriate locations.
• Handle the delivery of all mail / parcels / inventory items to locations according to the set delivery schedules.
• Meter, label, or otherwise process all outbound mail.
• Handle the parcel drop offs and pickups with appropriate carriers.
• Maintain expected level of customer service.
• Assist users by clearing paper jams, etc.
• Place service calls if required.
• Maintain a clean work area.

Skills and Qualifications :

• Minimum of one (1) year experience in a Customer Service role.
• Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
• Ability to learn multiple tasks at accounts and continue daily operations when main operator(s) are out of the office.
• High School Diploma or equivalent.
• Must be able to stand for long periods of time, walk, bend, and reach and lift up to 50 lbs.

Additional Benefits :

• Full medical / dental / vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
• Paid time off, plus holidays and personal days.
• Substantial growth opportunities for future career development within a supportive and collaborative company culture.

LI-JC1

Last updated : 2024-06-07

Salary : $28,380 - $56,760