What are the responsibilities and job description for the Intake Claims Specialist - Excess position at XL Catlin?
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly.
As a New York City-based Associate Claims Specialist you will play a critical role in AXA XL's claims for the Excess Casualty team. You will be tasked with achieving the best possible outcomes for AXA XL and its clients and will work closely with the Claim Manager.
Key responsibilities of this role are:
- Independently evaluate new notices of claim among multiple business units to determine whether a claim should be closed or assigned to an adjuster for handling.
- Work closely with the operations team responsible for the processing of loss notices to ensure proper registration and that the appropriate acknowledgement letters are correctly issued.
- Work with the Claim Manager in the assignment of claims to the team members.
- Manage a small caseload of excess general liability, product liability and auto claims.
- Manage correspondence from insureds, adjusters, brokers, and vendors that is sent to a dedicated email inbox for the excess claim department and direct that communication to the appropriate recipient.
- Help to identify emerging liability trends and notable claims through the claim triage process.
We’re looking for someone who has these abilities and skills:
- Ability to recognize and assess excess claim exposures.
- Strong analytical, organizational and communication skills.
- Ability to work independently and in a collaborative team environment.
You will report to the Head of Excess Claims- Americas.