What are the responsibilities and job description for the Real Estate Ops Specialist - Eviction Coordinator position at Xome?
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WHO WE ARE
We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.
At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.
Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!
The REO Eviction Coordinator is responsible for the coordination of all aspects involved with finalizing the asset closing process, communicating with clients, borrowers, internal staff and outside agencies to facilitate all closing issues in a timely manner consistent with company defined standards.
This position will require timely & effective communication with internal partners, vendors, and clients to reach a positive resolution for the sale of the property. Has the ability to apply knowledge to a variety of work assignments that vary in nature. Could serve as a single point of contact and subject-matter-expert for a pipeline or function. Generates a variety of daily, weekly and monthly internal and external reports. Proven track record of working/managing multiple processes. Proven ability to manage time, priorities and resources to achieve goals.
ESSENTIAL JOB FUNCTIONS
- Responsible for managing a portfolio of assets currently within the REO or Foreclosure process
- Manage communications between internal and external business partners
- Create and monitor reporting structures related to the assets and in support of client
- Creative problem solving to determine best outcome for the managed assets
- Meeting or Exceeding performance metrics established
- Ensure timeliness, quality and completeness of documentation and tasks
EDUCATION / EXPERIENCE REQUIREMENTS
- Graduation from a 4-year college or university. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
- Knowledge of Real Estate Owned, Foreclosure and/or Default servicing processes
- Knowledge of Microsoft Office – Excel, Word – computer skills should be above basic level
- Strong written and verbal communications skills
- Team player and collaborative working style to implement change.
- Self-driven, self-managed, energetic, passionate and motivated with the ability to work independently to deliver results.
- Excellent organizational skills
- Ability to analyze data for accuracy
- Results and detail oriented
- Strong oral and written communication skills when presenting to internal and external clients/customers
Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.
Job Requisition ID:
017982Job Category:
XomePrimary Location City:
LewisvillePrimary Location Region:
TexasPrimary Location Postal Code:
75067Primary Location Country:
United States of AmericaPosting Organization:
XomeLine of Business:
XomeAdditional Posting Location(s):
Alternate Requisition:
No