Operations Manager

We’re Hiring for an Operations Manager!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

THE ROLE: The Operations Manager will be responsible for executing strategic vision for the organization, improving processes using lean continuous improvement thinking, strengthening talent and culture, and delivering customer and financial results. In this role, the incumbent will establish overall vision and strategy and approve policies and procedures that contribute to the overall corporate plan. In conjunction with functional leadership, set and monitor the performance of the business against standards and targets. Lead, guide, evaluate and develop a team of managers to ensure that the organization achieves its business objectives and complies with all relevant regulations and laws. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Leadership and Strategy - Prepares and executes business plans and strategies to increase market share; ensures alignment with and follows-up on the implementation of corporate business plans and strategies. Including
  • Sets the vision for the business and leads and guides all functional areas to accomplish that vision.
  • Sets goals to ensure the achievement of targeted key performance indicators and project deliverables.
  • Work closely with the global functional organization; Sales, Marketing, Customer Service, Engineering and Operations to insure alignment.
• Operations - Plan, direct and control all manufacturing activities in the location so that products are manufactured on schedule, within quality standards and cost objectives. Understands the needs of a global customer base and aligning the organization to meet those needs. Including:
  • Determines optimal logistical flow of incoming and outgoing material and finished product
  • Establish world class manufacturing process based on the lean principles and includes establishing reporting systems to provide feedback for continuous improvement.
  • Ensure that ESH practices and procedures are in accordance with legal requirements and Xylem policies.
  • Manufacturing capacity, production and materials control, warehousing and site facilities, maintenance, industrial engineering, and other manufacturing support activities.
• Financial - Executes plans to accomplish the financial goals as set in the annual budget process and meet expectation of year over year operational improvements
  • Meets inventory turn performance goals and adjusting as indicated by results.
  • Manages the capital budget process including new equipment, plant layout and equipment installation.
• People - Implement corporate people strategy in the organization and build a strong culture to support continuous improvement behavior
  • Assigns and re-assigns responsibilities within the team to ensure the business goals of the company are met.
  • Plans the succession for key positions, as well as the career development of key employees; ensures retention of those.
  • Fosters an environment of accountability and collaboration where there is cross-functional execution for the local leadership team.
• Growth – Lead the profitable growth of the overall business, considering voice of customer, internal customers. Will establish a scalable business model
  • Represents the company and its values in its relationship with major customers, suppliers, commercial and investment group, and professional organizations.
  • Maintains and enhances relationships with the existing set of customers to ensure high customer satisfaction and identifies key new targets.
  • Grows Operating Income and overall revenue
• Lead with Character: Maintain the highest ethical standards in every interaction, internal or external to the company, consistently following Xylem’s Code of Conduct. Highly developed leadership skills, collaborative and strong communication skills
  • Self-Development: Successful candidate is interested in new experiences and approaches. They are open to new ideas and continuously seek to increase their knowledge, and actively develop their skills in order to enhance performance and achieve personal and organizational success. They are fast learners with high potential.
  • Collaboration and Teamwork: Successful candidate believes in teamwork. They recognize and support team goals over individual goals, readily collaborate with others, recognizing and valuing their contributions and encourage team members to support each other.
  • Prioritization and Planning: Successful candidate effectively manages multiple tasks to complete complex projects. They are organized and efficient, and able to define objectives, sequence, timeline, interdependencies and contingencies for projects or initiatives, maximizing time and resources and overcoming obstacles. They think strategically and are Commercial savvy.
  • Results Orientation: Successful candidate wants results and is motivated by timely outcomes. They are steadfast in pursuit of their goals, focus on their target, and persevere in the face of adversity. They are tenacious and get things done, demonstrating, and fostering a sense of urgency and strong commitment to achieving goals.
• Serve as a Champion for Xylem Watermark volunteer activities as well as other employee engagement initiatives.

QUALIFICATIONS:

• BS Degree in Engineering, Operations, or Supply Chain
• 10 years leadership experience with at least 5 years in the water/wastewater industry
• Demonstrated ability to establish and scale a global business
• Influencing skills
• Demonstrated leadership and management skills, including ability to effectively coach, motivate, empower, develop, and evaluate employees.
• Strong bias for action, and effective change agent
• Demonstrated knowledge and experience in Lean Manufacturing and Six Sigma.
• Strong interpersonal skills and ability to effectively interact with all levels of external and internal customers.
• Effective verbal/written communication and presentation skills.
• Proficiency in managing and facilitating teams through problem solving and conflict resolutions.
• Ability to successfully manage multiple priorities
• Demonstrated high level of integrity

Preferred Qualifications:

• Previous working knowledge in filtration, clarification, disinfection, and biological processes used in water/ wastewater treatment.
• Experience in anthracite processing and testing as per AWWA-B100.
• In depth knowledge of low pressure foam injection molding, high pressure injection molding, fiberglass hand lay-up, and stainless steel fabrications.
• Experience in an ETO & project based business processes, as well as ability to read and interpret CREO manufacturing drawings a plus.
• Knowledge of NSF/ DWI product/ manufacturing certification processes for potable water.
• Experience in supplier root cause analysis/ corrective action processes.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.