• Experience in analysis and design of voice networks, LAN data networks, wireless networks, and network management systemsto support voice and data services
• Bachelor's degree or higher in computer science, engineering, or related field, OR equivalent combination of education and work experience
• 7 years of experience designing and managing large enterprise distributed network environments: CCNP, CCIE, JNCIS, or similar network-based certifications
• Expertise in the following networking technologies and standards:
• IP Routing, Traffic Engineering, QoS, Multicasting, Local Area Network (LAN),Wide Area Network (WAN), SD-WAN, VoIP, Voice, and Video technologies
• Strong familiarity with contact center applications and VoIP application servers
• Efficient with network monitoring, logging, packet captures, and network tapping solutions (Gigamon)
• Expertise with DNS (managing zones), DHCP, IPAM, and NTP services
• Expert knowledge and proven experience with routing (ISR, ASR, NCS),Cisco/Arista/Aruba data center switching (NX-OS, AOS, Aruba OS-CX), androuting protocols (BGP, EIGRP, OSPF)
• Proficient with data center technologies such as MPBGP-EVPN,VXLAN Overlay Networking, MLAG, VPC, Multicast, and GRE
• Solid background in vendor management to drive incident resolution
Responsibilities: • Defines, documents, and maintains the network/telecom architecture and standards
• Designs and implements the future vision and strategy for the network
• Advises on the selection of significant components of the network/telecom
• Oversees installation, configuration, maintenance, and troubleshooting
• Experience in RingCentral enterprise cloud platform including voice, video meetings, team messaging and collaboration, and contact center modules
• Monitors and analyzes network performance and assure that agreed-upon service levels are met for network response time and availability
• Execute and analyze packet captures using Wireshark and other related technologies
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