What are the responsibilities and job description for the Project Manager position at YAK MAT?
Company Overview
YAK ACCESS is one of North America’s leading providers of right-of-way access solutions. From pipelines to power lines to civil projects, we offer unmatched expertise in total access planning, clearing, site work and restoration services. When customers choose YAK ACCESS as their access company, they’re also choosing North America’s largest supplier of access mats and products for building temporary or permanent roads—which means they can be as confident in their materials as they are in their project plan.
These end-to-end solutions are delivered by an experienced, reliable team who place a priority on safety, environmental sensitivity, cost, and timeliness. In short, YAK ACCESS goes the extra mile to ensure our clients’ projects are successful.
At YAK and our business units, we bring operational excellence regardless of industry or location. Our culture is as top-notch as our service, and our employees work together like a family. We have been ranked by our employees as one of the Best Places to Work in Mississippi in the Mega-Large Division for the last three years in a row!
Position Description
The Project Manager (PM) owns the customer experience from conversion of the quote through the final billing process. The PM is responsible for providing value to the customer by ensuring their project is executed on time, within budget, and according to the terms of the contract. YAK MAT has been pioneering the industry since 1976, offering clients economies of scale and a variety of ready-to-ship construction protection mats. We help save our customer’s time and money through quality products, logistics coordination, and project management to assist in the success of your project. To be successful, the PM will assume ownership for each of their projects and will manage multiple projects simultaneously.
Responsibilities
In addition to working closely with Estimating, Finance, Operations, and Field Personnel, the Project Manager's responsibilities include, but are not limited to, the following:
- Responsible for planning, designing, and implementing solutions to meet project needs
Perform cost analysis, project scheduling and project management activities Be able to manage priorities of analysis and daily operational activities with ease
- Understand basic inventory principles and troubleshoot issues when required.
- Always maintain a high level of communication with the logistics team, ensuring that all project logistic goals are being met.
- At the beginning of strategic projects, schedule a kick-off call to address issues to ensure all internal teams understand deliverables and billing requirements.
- Review project schedules, purchase orders and acknowledgment of accuracy within Yak Mat Tracker (YMT). Creating project schedules within YMT to project revenue forecasts and management of equipment and personnel.
- Must be capable of addressing order exceptions to the benefit of both the customer and the company. Maintain a balance between company policy and customer benefit in decision making.
- Ensure projects are properly executed, as budgeted, and billed in a timely manner within scope of the contract
- Interface with customer throughout the project life cycle to gain feedback and provide information for customer satisfaction
- Communicate project status to management, providing forecasts of revenue, costs, schedule, billing, and other metric / dashboard items
- Make specific recommendations and changes to improve / increase project performance.
Position Requirements
- High School Diploma or equivalent
- 2 years of experience in a customer service/support setting required
- Experience with an ERP system helpful
- Experience with Microsoft Office, specifically Excel, preferred
- Highly developed sense of integrity and commitment to customer satisfaction.
- Ability to maintain tight project schedules with a high rate of change.
- Ability to identify opportunities for continuous improvement.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Strong independent decision making and analytical abilities.
- Attention to detail and strong communication/listening skills.
- Possess a strong work ethic and team player mentality.
Personal Attributes
Interpersonal Communication - Navigate and relate with all levels of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; does not misrepresent him/herself for personal gain.
Team Building - Creates unity and productivity of their team; is able to improve performance and motivate to excellence.
Presentation Skills - Is effective in a variety of presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization.
Internal Partnering - Relates to peers on a personal level; cooperating with peers; joint problem solving; responding to accolades; handling peer conflict.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Columbia, MS 39429: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Project management: 1 year (Required)
Work Location: One location
Salary : $50,700 - $64,200