Job Posting for Assistant General Manager - AquaSafe Swim School at YEB PAYROLL LLC
Assistant General Manager Job Description
This position is a Full-Time professional management position. The Assistant General Manager position is an integral member of our senior management staff and is directly responsible for all aspects of our product and customer service.
Qualifications:
Respond to all customer inquiries in a manner that supports SafeSplash’s mission, vision and values.
Manage customer registration and class scheduling which includes responding to all customer registrations in a manner that supports SafeSplash’s mission.
Manage the administration of all SafeSplash policies and procedures with our customers.
Manage customer service at the front desk and retail counter.
Perform swim instruction, as necessary.
Maintain accuracy, security and integrity of all customer records including personal, financial and class information.
Work closely with other management staff to develop and implement continuous process improvements to customer registration, scheduling and billing functions.
Perform job responsibilities in a professional, friendly and courteous manner at all times.
Lead and manage the SafeSplash staff in an effective and professional manner.
Responsibilities:
Exceptional customer service skills
Leadership skills and the ability to motivate, supervise and develop staff
Strong communication skills (interpersonal and strong telephone presence)
Ability to work effectively in a team environment
Ability to work any day of the week
Strong computer skills
Strongly Preferred:
Previous experience with swim instruction
Experience working with children and families
Knowledge of swimming pool maintenance & operation (Certified Pool Operator or Aquatics Facility Operator)
Bachelor’s degree or equivalent
Compensation and Benefits:
A Company Culture of trust and support that you won’t find anywhere else
Paid training in the SafeSplash Curriculum
SafeSplash® Brands Curriculum Certification
SafeSplash® pays at or above market wages, commensurate with experience
Quarterly Bonuses tied to performance
Flexible Hours
Free Swim Lessons for immediate family of employees
Multiple Career Growth Tracks
Health Insurance for Employees
Personal Time Off
Restricted black out dates January 1st- January 15th and March 1st – June 15th
These statements on duties are not to be taken as the final and only work to be done by staff members. Frequently it is necessary for individual staff members to cooperate on a project, which is, important for the continued smooth operation of the facility.
Salary.com Estimation for Assistant General Manager - AquaSafe Swim School in Gilbert, AZ
$164,886 to $194,078
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