Wellness Center Staff | Waukee Family YMCA

There's nothing like working at the Y!

At the Y, strengthening community is our cause. Our staff members are people who drive this cause – it is because of our drive, our passion, our belief in others, and our belief in the strength of our mission that we are able to make a difference – every day.

EVERY position positively impacts others at the Y - JOIN US, WE MAKE A DIFFERENCE!

JOB LOCATION: Waukee Family YMCA
SHIFTS AVAIABLE BETWEEN: Monday/Wednesday 5:00am-8:00am & 12:30-3:00pm and evening shifts opening up midsummer for school year
PAY RANGE: $10.25-$11.75/hour
CLOSING DATE FOR APPLICATIONS: May 27, 2024 - Applications will be reviewed on a rolling basis.

POSITION OVERVIEW:
Operating within the policies, procedures, and practices of the YMCA of Greater Des Moines, is responsible for facilitating member involvement and relationship building, monitoring activities in the wellness center, assisting members with questions and issues, and providing basic equipment instruction. Wellness Center Staff are responsible for exemplifying professionalism, serving as a resource for members and guests and providing excellent customer service.

ESSENTIAL FUNCTIONS:

• Monitor the wellness center areas to ensure a safe, hazard-free environment, addressing safety issues as directed.
• Continuously monitor wellness center areas to assist members with questions and issues.
• Continuously facilitate member involvement by actively seeking opportunities to build relationships.
• Actively promote member engagement by encouraging involvement in related Y programs and small communities.
• Assume a leadership role for members, demonstrating professionalism and equipment expertise.
• Encourage and support members as they strive to attain their personal fitness and wellness goals.
• Ensure cleanliness and tidiness of the wellness center areas by cleaning equipment, desks, and all surface areas regularly.
• Assist, as required, with training and orientation of new Y staff.
• Know all emergency procedures and be able to demonstrate them.
• Complete accident/incident reports and submits to supervisor or designated staff person.
• Perform additional duties as assigned by supervisor or designated staff person.
  
• Demonstrate and support the objectives of the Association as embodied in the mission statement and values.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Ability to read, write, and perform simple mathematical functions
  
• Must be at least 16 years of age
• One year previous customer service experience
• Previous fitness and/or wellness experience preferred
• American Red Cross CPR-PR/AED/First Aid Certifications or equivalent certifications approved by the YMCA - prior to starting
• Intro to Y’s Cause & Culture Online Course - prior to starting
• Additional training to be assigned and completed within 30 days and maintained afterwards.

PHYSICAL REQUIRMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk; stoop, kneel, crouch, or crawl; demonstrate and perform various exercise movements on exercise and strength training equipment; talk and hear. The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms.

The employee must occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.

JOB REQUIREMENTS:

• Ability to communicate with a Y-voice, demonstrating determination, genuine concern, a welcoming attitude, hopefulness and a nurturing spirit
  
• Ability to demonstrate a desire to serve others and fulfill community needs
• Ability to build rapport, creating relationships and motivating members
• Ability to work effectively with people of different background, abilities, opinions and perceptions
• Ability to listen first, seeking to understand the other person’s point of view and remain calm in challenging situations
• Ability to embrace new approaches and discover ideas to create a better member experience
• Ability to work with minimal supervision, taking initiative to assist in others
• Ability to make sound judgments and transfer learning from one situation to another
• Ability to maintain confidentiality on member information
• Ability to demonstrate professional conduct at all times
• Ability to serve as a healthy lifestyle role model for members and staff
• Ability to demonstrate general knowledge of YMCA programs and services
• Ability to distinguish and articulate the difference between Personal Training and Wellness Coaching
• Attend internal equipment training orientation session
• Attend trainings and/or courses to maintain certifications as required by the YMCA

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

Help positively impact children and families in our community and SEIZE THE OPPORTUNITY TO IMPACT YOUR OWN LIFE - experience, knowledge, satisfaction and joy are just some of the ways you'll grown, learn and thrive.