What are the responsibilities and job description for the Membership and Healthy Living Director - RBFY position at YMCA of Greater Louisville?
ESSENTIAL FUNCTIONS:
Uphold the mission of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
Serves as a role model and advocate of the YMCA Mission, Promise, Values and Voice.
Implements membership sales strategies that support recruitment of new members. Cross promotes membership and other branch programming.
Develops and directs health and wellness strategies and programs (including Group Fitness, Personal Training, Youth Fitness Fundamentals, etc.) that support the engagement and retention of existing members.
Creates a member-focused culture and models relationship building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
Responsible for daily operations of the Welcome and Wellness Centers, including staff supervision, member engagement, equipment maintenance, cleanliness and safety.
Recruits, hires, trains, supervises and evaluates Membership and Healthy Living staff. Develops an effective and mission-driven team, focused on relationship building and healthy living.
Develops, manages and monitors the membership and healthy living operating budget and meets or exceeds budget targets.
Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration. Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
Takes a leadership role in the Annual Giving Campaign and ongoing volunteer and donor cultivation.
Organizes membership events at the YMCA and represents the YMCA at community events to promote the Y.
Participates in staff meetings and/or related meetings.
Completes required abuse risk management training. Adheres to policies and procedures related to appropriate boundaries with children. Monitors building, staff and members and reports suspicious or inappropriate behaviors and policy violations to supervisor. Follows mandated abuse reporting requirements to authorities.
SCOPE OF RESPONSIBILITIES:
Budget Responsibility - $650,000
Membership Development – 4,000 members from 1,500 households
Staff development and leadership: 20 PT Membership Services Associates, 15 PT Healthy Living Coaches and 25 PT Group Exercise Instructors
Provide peer leadership to ensure the total member experience.
Assist the oversight of daily operations of a 77,000 square foot branch, including 19,000 square feet of partner tenants
KNOW HOW/REQUIREMENTS:
A passion for and experience working with urban communities and vulnerable populations.
Bachelor’s Degree or commensurate work experience in sales, marketing, human services, fitness, business or related field. Plus, two or more years of related experience or training. Combination of education and experience is preferred.
We seek proven skills in membership development, marketing, fiscal management, fitness program development, volunteer development and community partnerships.
Ability to develop and lead new member connection and education efforts such as orientations, group workouts, special events, etc.
Two or more years of management experience, preferred in a YMCA or other not-for-profit organization.
Ability to set the standards for and model exceptional member service and build a culture of member involvement and engagement in all staff.
Excellent problem solving, organizational and communications skills.
Prefer knowledge of and experience in serving people of all socio-economic levels and diverse backgrounds.
Strong leadership and excellent customer service skills.
A positive, can-do attitude and the ability to work creatively and independently or as part of a team.
Excellent communication skills, utilizing both verbal and electronic communications.
Innovative program development skills with a focus on meeting community health needs.
Demonstrated ability to think and lead strategically.
Ability to coordinate projects, staff, and volunteers.
Must have a desire to develop friends that support the Ys vision through Fundraising, Special Events, and Grants
Must be willing and able to work a flexible schedule, particularly evening and weekend hours.
Proficient in Microsoft Office. Daxko knowledge preferred.
CPR and first aid certification course (30 days post hire).
Employees must wear a proper facial mask/covering at all times while inside any YMCA facility. Masks are not required when working outdoors.
EFFECT ON END RESULTS:
If you possess the skill of Hustle (takes initiative, always visible in the Y and in the community, inviting, engaging, with no fear of rejection) you can be successful. And the Y can be successful!
If you are personable and vibrant and able to converse with all populations, you can be successful.
If your personal values match the Y values of Respect, Responsibility, Honesty and Caring, you can be successful.
If you are welcoming and affirming, possess a sense of humor, and are willing to learn and grow with us, you can be successful.
If you love people and are accepting of all types of people, you can be successful.
PHYISICAL DEMANDS:
Climbing, sitting, standing, pushing, walking, kneeling, and stooping
Some exposure to the outdoor elements
Exposure to electrical/mechanical mechanisms
Exposure to some chemical elements
Ability to lift up to 50 pounds
STATUS: Full-time, Exempt
STARTING SALARY: $43,000 (commensurate with experience)
Application Deadline: November 30, 2021
OVERVIEW: This is an opportunity to join a mission-driven, energetic team committed to making a positive impact on individuals, families, and communities. As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community.
West Louisville, home of the new Republic Bank Foundation YMCA, has a population of about 92,000 residents (68% African-American, 28% Caucasian, median income $25,000), plus a large number of office and manufacturing worksites in the area. The Membership and Healthy Living Director, in concert with the Executive Director, will have a unique career opportunity to lead the planning and delivery of programs and services in this new YMCA (opening in October) that will significantly improve the health of the underserved West Louisville community.
PROJECT VISION:
This bold, multifaceted community integrated health initiative has been 10 years in the making. The Y is completely redeveloping this entire city block, triggering a resurgence of other development in this historic African-American neighborhood. The $30 million project includes multiple health and education partners joining with the YMCA in working to eliminate the historic health and education disparities in West Louisville. In collaboration with these tenant partners, our goal is to engage the community in multiple needed programs and services.
The YMCA of Greater Louisville maintains a strong commitment to training and professional development. An excellent benefits package is offered including Health with dental & vision options and 10% Retirement contribution paid by the YMCA. As a YMCA team member you will receive a community-wide membership upon completion of New Employee Orientation, and steep program discounts.
Equal Opportunity Employer Metro United Way Agency
Uphold the mission of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
Serves as a role model and advocate of the YMCA Mission, Promise, Values and Voice.
Implements membership sales strategies that support recruitment of new members. Cross promotes membership and other branch programming.
Develops and directs health and wellness strategies and programs (including Group Fitness, Personal Training, Youth Fitness Fundamentals, etc.) that support the engagement and retention of existing members.
Creates a member-focused culture and models relationship building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
Responsible for daily operations of the Welcome and Wellness Centers, including staff supervision, member engagement, equipment maintenance, cleanliness and safety.
Recruits, hires, trains, supervises and evaluates Membership and Healthy Living staff. Develops an effective and mission-driven team, focused on relationship building and healthy living.
Develops, manages and monitors the membership and healthy living operating budget and meets or exceeds budget targets.
Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration. Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
Takes a leadership role in the Annual Giving Campaign and ongoing volunteer and donor cultivation.
Organizes membership events at the YMCA and represents the YMCA at community events to promote the Y.
Participates in staff meetings and/or related meetings.
Completes required abuse risk management training. Adheres to policies and procedures related to appropriate boundaries with children. Monitors building, staff and members and reports suspicious or inappropriate behaviors and policy violations to supervisor. Follows mandated abuse reporting requirements to authorities.
SCOPE OF RESPONSIBILITIES:
Budget Responsibility - $650,000
Membership Development – 4,000 members from 1,500 households
Staff development and leadership: 20 PT Membership Services Associates, 15 PT Healthy Living Coaches and 25 PT Group Exercise Instructors
Provide peer leadership to ensure the total member experience.
Assist the oversight of daily operations of a 77,000 square foot branch, including 19,000 square feet of partner tenants
KNOW HOW/REQUIREMENTS:
A passion for and experience working with urban communities and vulnerable populations.
Bachelor’s Degree or commensurate work experience in sales, marketing, human services, fitness, business or related field. Plus, two or more years of related experience or training. Combination of education and experience is preferred.
We seek proven skills in membership development, marketing, fiscal management, fitness program development, volunteer development and community partnerships.
Ability to develop and lead new member connection and education efforts such as orientations, group workouts, special events, etc.
Two or more years of management experience, preferred in a YMCA or other not-for-profit organization.
Ability to set the standards for and model exceptional member service and build a culture of member involvement and engagement in all staff.
Excellent problem solving, organizational and communications skills.
Prefer knowledge of and experience in serving people of all socio-economic levels and diverse backgrounds.
Strong leadership and excellent customer service skills.
A positive, can-do attitude and the ability to work creatively and independently or as part of a team.
Excellent communication skills, utilizing both verbal and electronic communications.
Innovative program development skills with a focus on meeting community health needs.
Demonstrated ability to think and lead strategically.
Ability to coordinate projects, staff, and volunteers.
Must have a desire to develop friends that support the Ys vision through Fundraising, Special Events, and Grants
Must be willing and able to work a flexible schedule, particularly evening and weekend hours.
Proficient in Microsoft Office. Daxko knowledge preferred.
CPR and first aid certification course (30 days post hire).
Employees must wear a proper facial mask/covering at all times while inside any YMCA facility. Masks are not required when working outdoors.
EFFECT ON END RESULTS:
If you possess the skill of Hustle (takes initiative, always visible in the Y and in the community, inviting, engaging, with no fear of rejection) you can be successful. And the Y can be successful!
If you are personable and vibrant and able to converse with all populations, you can be successful.
If your personal values match the Y values of Respect, Responsibility, Honesty and Caring, you can be successful.
If you are welcoming and affirming, possess a sense of humor, and are willing to learn and grow with us, you can be successful.
If you love people and are accepting of all types of people, you can be successful.
PHYISICAL DEMANDS:
Climbing, sitting, standing, pushing, walking, kneeling, and stooping
Some exposure to the outdoor elements
Exposure to electrical/mechanical mechanisms
Exposure to some chemical elements
Ability to lift up to 50 pounds
STATUS: Full-time, Exempt
STARTING SALARY: $43,000 (commensurate with experience)
Application Deadline: November 30, 2021
OVERVIEW: This is an opportunity to join a mission-driven, energetic team committed to making a positive impact on individuals, families, and communities. As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community.
West Louisville, home of the new Republic Bank Foundation YMCA, has a population of about 92,000 residents (68% African-American, 28% Caucasian, median income $25,000), plus a large number of office and manufacturing worksites in the area. The Membership and Healthy Living Director, in concert with the Executive Director, will have a unique career opportunity to lead the planning and delivery of programs and services in this new YMCA (opening in October) that will significantly improve the health of the underserved West Louisville community.
PROJECT VISION:
This bold, multifaceted community integrated health initiative has been 10 years in the making. The Y is completely redeveloping this entire city block, triggering a resurgence of other development in this historic African-American neighborhood. The $30 million project includes multiple health and education partners joining with the YMCA in working to eliminate the historic health and education disparities in West Louisville. In collaboration with these tenant partners, our goal is to engage the community in multiple needed programs and services.
The YMCA of Greater Louisville maintains a strong commitment to training and professional development. An excellent benefits package is offered including Health with dental & vision options and 10% Retirement contribution paid by the YMCA. As a YMCA team member you will receive a community-wide membership upon completion of New Employee Orientation, and steep program discounts.
Equal Opportunity Employer Metro United Way Agency
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