What are the responsibilities and job description for the Volunteer - Nordic (2024) position at YMCA OF THE ROCKIES?
Job Details
Description
Position Summary:
As a Nordic Center Volunteer you will be an integral member of the Nordic Center team which conducts the daily operations of SMR's Nordic Center. Our award winning center offers over 100kms of groomed ski trails and provides guest a world class Nordic experience in the heart of the majestic Rocky Mountains. Duties include opening and closing the Center, fitting and recording ski rentals and sales of equipment, issuing trail passes, ensuring the cleanliness and upkeep of the Center and its immediate surroundings, assisting on race days, answering phones and resolving questions about the trail system.
Our Culture:
We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.
Volunteer Requirements:
As an On-Grounds Volunteer, there is a minimum service of at least 24 - 28 hours per week depending on the season. Peak Times - 28 Hours per Week - Saturday before Memorial Day through Saturday after Labor Day; Two Saturdays before Christmas through 1st weekend of April. Off-Peak Times 24 Hours per Week - 1st weekend of April through Saturday before Memorial Day; Saturday after Labor Day through 2 Saturdays before Christmas
Qualifications
Essential Job Functions / Requirements :
- Enforce all Nordic Center policies throughout volunteer-shift.
- Adhere to assigned work schedules and record accurate time card information.
- Develop knowledge of Nordic Center retail items, rental equipment, and service options available to guests (Requires general product knowledge).
- Provide accurate information to guests regarding the Nordic Center and other Snow Mountain Ranch activities.
- Complete all required paperwork correctly and in a timely manner.
- Arrive at Nordic Center prepared for work and with minimal transition time from shop worker to instructor.
- Maintain accurate records of all ski lessons.
- Ensure cleanliness, upkeep, and an excellent presentation of the ski shop environment.
- Learn and execute point of sale operation and retail sales procedures.
- Answer the phone promptly, accurately, and with enthusiasm; record all messages for staff accurately and take responsibility for delivery.
- Other duties as assigned.
Other Functions / Requirements:
- Ability to fluently read, write and speak English.
- Current Certifications in First Aid and CPR.
- Demonstrate proficiency as a Nordic skier using both classical and skating techniques.
- Ability to teach beginner to intermediate level students in classical and skate techniques.
- Knowledge of techniques following, but not limited to, the guidelines for USSA Level 100 in addition to the guidelines set in place by the Nordic Center Director or the Assistant Director.
- Practical working knowledge of both classical and skate waxing techniques.
- Ability to offer technique and waxing advice to guests.
- Possess knowledge of the trail system and express a genuine enthusiasm for Nordic skiing.
General YMCA of the Rockies Requirements:
- Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
- Uphold the YMCA of the Rockies Mission, policies, and programs
- Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
- Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff
- Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment
- Must meet acceptable criminal background check standards
- All other duties as assigned
Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.
