What are the responsibilities and job description for the Collector position at Yoh?
Debt Collector needed for a contract opportunity with Yoh's client based in Phoenix, AZ.
Summary
Responsible for understanding member's needs and delivering intelligent personalized solutions and education that will improve their overall financial security.
Accounts are handled and worked in accordance with operational standards; follows the Fair Debt Collection Protection Act (FDCPA) and all local, state and federal laws pertaining to loan verification and collection
What You'll Be Doing :
- Uses established procedures and job experience to carry out and resolve moderately complex to complex work assignments and conducts member research as necessary.
- Serves as a resource to less experienced team members.
- Contacts members in all stages of delinquency and across all company product lines through automated and manual outbound dialing;
receives inbound collections and general servicing calls.
- Under limited supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security.
- Negotiates mutually satisfactory payment arrangements.
- Actively uses and educates members on the debt analyzer and money manager tools on the company website.
- Completes required account verification, account maintenance, and documents all contact and collection attempts.
Pay Range : $22hr. Paid weekly.
Contract Length : 6 months with the potential to be extended.
Opportunity is Calling, Apply Now!
Recruiter : Andrew Goedel
Note : Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description.
All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https : / / www.yoh.com / applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
Last updated : 2024-09-20
Salary : $22