Operations Manager

JOB DESCRIPTION

The private non-profit agency Youth Empowerment Siskiyou advocates for youth that have been exposed to trauma and youth who are at-risk of trauma exposure. YES advocates for youth in the foster care and juvenile justice system through its Court Appointed Special Advocate program, operates a trauma-informed summer camp and year-round mentorship program, provides Family
Law supervised visitation, and offers case management to youth experiencing homelessness. YES is also working to open a shelter for youth age 13-25. We strive to build and support a strong local community in Siskiyou County, where every child, teen and young adult is and feels safe, loved, and empowered.

Our Values:

Equity. Individualized service plans better meet the needs of the people we serve. "One size fits all" may still leave people underserved.

Evolution. As community members, we value engagement with our neighbors and strive to be locally responsive. We want to grow together.

Nurturance. We believe everyone deserves to be treated with compassion, dignity and empathy.
We embrace trauma-informed care.

Integrity. We strive for financial and programmatic transparency and encourage our community to hold us accountable in discontinuing the harm that has been caused in the past by child welfare organizations.

Youth Empowerment Siskiyou is an equal opportunity employer committed to a diverse (multi- gender, cross-class and multi-racial), collaborative and sustainable work environment. We strongly encourage all to apply (including people of color; lesbian; bisexual; queer; trans and gender non- conforming people; intersex people; and people with disabilities). If reasonable accommodation is needed to participate in the application and interview process, please express that with your cover letter and resume submission.

POSITION: Operations Manager

REPORTS TO: Executive Director

HOURS: 40 hours per week/hourly; some evenings and weekends may be required for special agency or program events.

*Required to work at both Y.E.S office locations-907 4th Street, Yreka, CA 96097 and 193 Main Street, Weed, CA 96094

WAGE: $22/hour

BENEFITS: Medical, dental and vision insurance with 100% of employee premiums paid by YES; vacation and sick leave

DESCRIPTION:

This grant-funded position will manage the day-to-day operations of the Youth Empowerment Siskiyou office. Under the direction of the Executive Director, the Operations Manager will complete various office management, front-desk reception, and grant compliance tasks.

RESPONSIBILITIES:

Office Management

• Maintain the Youth Empowerment Siskiyou facility, waiting area and outdoor spaces as clean, safe, welcoming and trauma-informed environments for children and families
• Ensure efficient and consistent operation of various office systems, including but not limited to: phone system; copier/printer/scanner/fax; email, server and website
• Support new-staff onboarding and training
• Supervise office interns
• Retrieve and sort mail daily
• Ensure consistent supply and clear organization of office and program supplies
• Respond to daily administrative and facility needs of program staff, clients and Executive Director
• Front-desk Reception
• Compassionately greet clients and guests and answer office phones
• Respond to requests for information from the public
• Assist program staff in scheduling appointments in facility conference rooms and outdoor spaces
• As necessary, support crisis management and de-escalation of clients and guests
• Grant compliance
• Complete basic bookkeeping tasks in Quickbooks Premier NonProfit
• Assist Executive Director in monthly grant invoicing
• Maintain grant financial records
• Other duties as assigned by the Executive Director

ABILITY TO:

• Meet evolving needs of a growing office and agency
• Maintain organized, accurate and highly detailed records
• Work well with youth of varying ages, family members, and multi-agency personnel
• Work independently and exercise sound judgement
• Work under varying degrees of stress
• Develop and maintain professional behavior/appropriate boundaries with youth and other staff members

QUALIFICATIONS:

• Ability to pass a background check
• Possession of valid driver’s license, good driving record and reliable vehicle for travel
• Knowledge of principles of trauma-informed care
• Excellent verbal and written communication skills
• Excellent computer skills, including data entry
• Experience with bookkeeping in Quickbooks (non-profit experience preferred)
• Experience in using Google Docs and Microsoft Office, especially Word, Excel, and PowerPoint
• Ability to keep all client information confidential
• Ability to work independently and as a member of a team
• Ability to maintain composure in stressful situations
• Ability to organize and prioritize various tasks

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location