Youth Shelter Case Manager

Are you passionate about empowering youth and creating positive change in their lives?

We are currently seeking a dedicated and compassionate individual to join our team as a Case Manager for our Youth Emergency Shelter located in Santa Fe, NM.

What would my job responsibilities be?

• Provide case management services in compliance with policies, procedures, contracts and other requirements, oversight of client services and other program services and systems.
• Provide case management services from screening and intake to discharge including: completing client assessments; developing self-sufficiency plans, implementing, coordinating and reviewing; and providing discharge and after-care planning and implementation for an assigned case load.
• Assist in providing individualized life skills education, leadership opportunities and activities to facilitate achievement of client personal goals.
• Complete weekly billing reports
• Maintain comprehensive client case files, as determined by program requirements, providing oversight of the file maintenance procedure.
• Provide information and data for required reports and contracts.
• Coordinate external relations as related to case management and other services.
• Participate in the daily activities of the milieu, as needed.
• Engage in daily activities of the program, providing oversight of facility and grounds maintenance, vehicle, and equipment maintenance, as well as record keeping pertaining to such.
• Participate in the emergency on-call system, as assigned.

What are the qualifications and experience I need to become a Case Manager?

• Experience with homeless and at-risk youth, preferred.
• Bi-lingual in Spanish and English preferred.
• Experience with providing services to the homeless and low-income population.
• The candidate must be able to develop strong working relationships with client population, be able to relate to individuals making significant life decisions, and be supportive of individuals’ increasing independence.
• Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths based” case management. The ability to establish and set appropriate limits with persons served to help them gain skills and confidence.
• Computer skills including Microsoft Windows, Excel and Word.
• Excellent communication skills, particularly listening, mediation, and writing skills.
• Initiative, creativity, reliability, flexibility, thoroughness.
• Valid Driver’s License, insurable under YSFS automobile policy
• Criminal Records Check clearance.

What are the minimum education requirements?

• Bachelor Degree in Human Services preferred
• OR a two years degree in Human related services and at least one year related experience.
• OR a high school diploma or GED and related experience.

What are the scheduled shift you are looking to fill?

• Monday through Friday - 8AM - 5PM

What about the benefits Youth Shelters & Family Services offers?

• We offer a range of benefits for our full time employees including; a generous PTO package, Medical, Dental, Vision, and Employer Paid Life Insurance.
• Continuous training opportunities to enhance your understanding of the issues affecting our youth and improve your ability to serve our clients.
• We offer a supportive work environment and the opportunity to make a meaningful impact in the lives of young parents and their children.
• We provide all of our employees with access to an Employee Assistance program and Earned Sick Leave.

Our Mission Statement
Youth Shelters & Family Services is a dedicated organization providing life-changing support to homeless, runaway, and in-crisis youth in northern New Mexico. Our mission is to offer shelter, along with comprehensive assistance in health, safety, education, and workforce development, empowering young individuals to lead independent and purposeful lives.

Help us make a difference by joining our team at Youth Shelters & Family Services!

Youth Shelters and Family Services proudly embraces diversity and is committed to creating an inclusive workplace. We are an Equal Opportunity and Affirmative Action employer, fully compliant with the Americans with Disabilities Act (ADA). We strongly encourage individuals from all backgrounds, including minorities, women, veterans, individuals with disabilities, and LGBTQ individuals, to apply!

This organization participates in E-Verify

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• On call

Education:

• Bachelor's (Preferred)

Experience:

• case management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person