Administrative Assistant (FS)

Position Overview:

The Call Desk Sales Representative will be responsible for maintaining our current Food Service customers with the opportunity to grow revenue by building a strong professional relationship with each customer. Prospect for new business by cold calling to current and prospective customers to present our Food Service and Special Events Programs.

Primary Responsibilities:

• Make food service sales calls daily.
• Double check all orders for product accuracy, delivery times, location and dates.
• Make follow up phone calls to customers after the completion of the order to build customer relationships by making sure they did receive their order and quality customer service and see if there is anything else, we can do for them at this time.
• Prompt and courteous with return calls, emails, etc.
• Ability to explain at the customer level.
• Exceed Customer Expectations.
• Pursue a thought pattern of how we can rather than why we cannot.
• Promote new items to all food service customers.
• Maintain and order any non-stock item needed for special requests.
• Promote and sell Special Events Program by cold calling and the ability to come up with other methods.
• Perform other duties and responsibilities as required.

Benefits:

• Paid Vacation – Eligible for 1 week after 6 months of employment
• Paid Holidays, Sick Days and Personal Days
• $100,000 Company Paid Employee Life Insurance
• Medical, Dental and Vision
• Short Term Disability, Accident, Critical Illness, Optional Life and AD & D Insurance
• 401k Program
• Referral Program

Job Skills:

• Mathematics – Using mathematics to solve problems.
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
• Speaking – Talking to others to convey information effectively.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Technical Capacity / Expert in Excel, Power Point, Word, and Outlook.
• Ethical Conduct - High degree of integrity and professionalism, trustworthy with confidential information.
• Thoroughness - Attention to detail, accurate and reliable
• Writing – Communicating effectively in writing as appropriate for the needs of the audience.
• Reading Comprehension –Understanding written sentences and paragraphs in work related documents.

Work Environment:

This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Qualifications:

• High School Diploma / GED equivalent
• Must be a self-motivated and goal oriented individual.
• Strong work ethic and professionalism.
• Highly organized and detailed oriented.
• Excellent verbal and written communication skills.
• Excellent listening, presentation and closing skills.
• Strong focus on quality and ability to master productivity.
• Ability to analyze and improve internal processes associated with this position.
• Excellent time management.
• Ability to handle heavy phone work.
• Strong customer service and relationship building skills.
• A quick thinking, problem resolving attitude.
• Demonstrates Can Do approach in responding to Customer’s request. Acts with a sense of urgency and can meet deadlines.
• Strong Computer Skills a Must (Knowledge of Excel, Word, Office).
• Smoke Free Environment.
• Candidates must pass pre-employment drug screen and physical and a physical abilities test, criminal background check and have a clear MVR.
• Adhere to Company Dress Code (No visible tattoos or body piercing).
• Bilingual a plus

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary : $100,000 - $0