Crisis Specialist

YWCA Columbus is seeking an experienced Crisis Specialist to join our Women’s Residency program team. Crisis Specialists provide support and de-escalation to residents who are experiencing a mental health crisis.

Who we are:

We are one of Columbus, Ohio’s oldest social justice organizations. Our mission, to eliminate racism and empower women and promote peace, justice, freedom and dignity for all, serves as a catalyst and advocate for change, justice and good. We fulfill our mission and promote dignity for all by addressing urgent issues of today, supporting those in need through our housing programs, igniting the community by confronting the uncomfortable truths about the things that put people on unequal footing – racism, sexism and poverty, and we are commit to the future generation through our education and leadership programming. YWCA Columbus is part of a national network of YWCA associations across the United States and one of fourteen in Ohio. In 2019, YWCA Columbus served and supported more than 5,000 people in the Central Ohio area and we are poised to deliver a greater impact this year.

What you will do:

· Engage in crisis de-escalation to reduce situations resulting in violence, harm, and/or police and emergency medical involvement

· Participate in established process to identify clients in need of prevention interventions; develop new processes to identify clients and help refine existing process

· Conduct wellness checks to build relationships and trust with clients; develop ongoing rapport

· Assist with initial linkage to the most appropriate resources and services to respond to emergent need and communicate back to the existing case management/care team

· Provide coping strategies to clients and debriefing with them after stressors or incidents;

· Communicate and coordinate with case management in shelter or housing program; utilize processes in place for communication within each program and help refine as needed

Schedule:

2nd Shift Tuesday-Saturday, on-call as needed.

What we’re looking for:

Top candidates will have a Bachelor’s Degree in social work or a related field, or a combination of education and experience. A LSW/PC and/or LISW/PC is preferred. A minimum of three years of supervisory experience as well as 5 years previous experience working with homeless population, mental health, and/or chemical dependency is preferred. Commitment to the ‘housing first’ and dedication to excellent customer service, strong oral and written communications skills, attention to detail, ability to effectively communicate with diverse populations and ability to conduct difficult conversations. Valid Ohio Driver’s license and access to reliable insured transportation required.

What we offer:

· Salary of $50,000

· Medical, dental, vision insurance to eligible individuals

· Generous time off benefits including personal time, sick time, and vacation eligibility after 90 days

· Retirement Plan and 401k for eligible employees

· 60% discount on 5 Star Step Up to Quality child care for your children!

· Join a team of dedicated professionals who genuinely care about the people they serve and work to impact the lives of others each and every day!

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

Work Location: One location