Bilingual Domestic Violence Counselor

JOB SUMMARY

The Bilingual Domestic Violence Counselor, at the direction of and in collaboration with the Coordinator of Counseling, has the responsibility for oversight and provision of all direct non-residential services to survivors of domestic violence. This position will collaborate closely with the Director of Community Support Services to assist in the development of a safe and confidential atmosphere for all non-residential clients of the YWCA. This position reports directly to and is supervised by the Coordinator or Counseling.

EXPERIENCE/KNOWLEDGE/SPECIALIZED TRAINING

• Master's degree in counseling, Social Work, Psychology, or related field.
• Minimum 2 years' experience working in the field of domestic violence.
• Must have knowledge and understanding of domestic violence and trauma.
• Must demonstrate cultural competency in experience or education.
• Excellent verbal, written, and public speaking skills.
• Bilingual in Spanish
• Knowledge of computer programs including but not limited to Microsoft Office Suite (Word, Excel, Power Point, Outlook).
• Maintain flexibility in schedule to meet client needs.
• Be available for some evenings and weekend interventions with clients.
• All positions will be trained for answering the hotline, and for coverage of backup shifts.

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ESSENTIAL JOB DUTIES

Counseling

• Responsible for ensuring the following services are provided to residential and non-residential clients: individual counseling, support groups, advocacy, provide domestic violence information and referrals to outside agencies, refer to YWCA programs as appropriate.
• Provide the following direct services: intakes/exit interviews, initial individual counseling sessions (including safety planning, education, assessment for services) and psycho-educational group counseling, client advocacy and referral.
• Meet walk-in clientele as needed.
• Conduct services at various YWCA locations as needed.

Recruitment/Outreach

• Ensure that the public and other service providers are aware of YWCA Union County's counseling services program.
• Provide trainings and educational seminars and other awareness-raising events to different groups throughout Union County to educate on the signs and symptoms of domestic violence, identifying victims of domestic violence, and how to assess and refer appropriately for services.
• Assist in providing technical assistance and/or training to volunteers and other community groups.
• Update outreach materials and maintain material for curriculum and procedures.
• Work in conjunction with the Coordinator of Counseling and the Director of Community Support Services to ensure that all communities within the service area of Union County are served.

Program Development

• Expand the services provided in the counseling program to meet the needs of diverse communities.
• Collaboration with the Coordinator of Counseling and the Director of Community Support Services to ensure that program is directed by agency goals and priorities as indicated in the Strategic Plan.

Documentation / Supervision

• Responsible for grant management in the form of reporting and statistics for counseling in both residential and non-residential programs, report preparation and acting as a liaison with contract monitors, assuring that required levels of services are maintained.
• Documentation: maintain case records for clients, complete service schedules, and maintain other records as needed.
• Participate in supervisory meetings with the Coordinator of Counseling on a weekly basis.
• Attend monthly staff and Intra-program Counselor Group/Case Management meetings.
• Complete statistical and narrative reports monthly or as needed.
• Other duties as assigned by supervisory personnel.

This job description is a broad outline of the responsibilities and duties that will be amended as needed to meet the program priorities of the YWCA Union County and their ensuring work requirements. It should not be construed as a contract.

The Mission of the YWCA-Union County

The YWCA is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

YWCA Eastern Union County Core Values

Commitment to the mission and working together for the well-being of the community

Integrity in relationships, practices, and decisions.

Respect for each one's roles, diversity, and viewpoints.

Compassion in understanding, attitude, and action.

Empowerment to create positive choices, recognize potential, and reach goals.

Excellence in practice and expectation.