What are the responsibilities and job description for the Assistant Director of Operations, $25/hr position at YWCA Utah?
Full-time,$25/hr
Organization Overview
Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women – all women – will lead to stronger families and communities. YWCA is Utah’s most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children’s programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited child care and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life.
Mission: YWCA Utah is dedicated to eliminating racism, empowering women,
and promoting peace, justice, freedom, and dignity for all.
YWCA Utah is an equal employment opportunity employer and values a diverse workplace.
Benefits:
In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include:
- Paid parental leave
- Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
- Health and dental insurance eligibility for employees, partners, and dependents
- 11 paid holidays
- Employer retirement contribution of up to 10.5% of gross annual salary when eligible
- Professional development with internal and external training opportunities
- Discounted, on-site, community early child education (based on availability)
- Free Employee Assistance Program providing counseling options to employees, partners, and dependents
Position Summary
The Assistant Director of Operations coordinates general campus operations and assists with special projects; supervises the Business Office Coordinator; manages YWCA’s Utah’s in-kind donations program and, with the support of the volunteer coordinator, supervised in-kind volunteers. This position works closely with the Director of Operations to develop strategic initiatives that support staff campus-wide and works collaboratively with colleagues across the organization to create and maintain excellence throughout all YWCA programs and services.
Essential Job functions
- Campus Operations
- Work with Director of Operations to develop systems, processes, and procedures that deliver exceptional customer service to all YWCA constituencies including staff, donors, residents, and volunteers.
- Maintain thorough knowledge of YWCA policies and procedures and implement them in a fair and consistent way.
- Provide support to all staff, including but not limited to:
- Support facilities, food services, and IT
- Support programs with operational needs.
- Manage inventory of program supplies and IT assets
- Promote a healthy work environment, and create a cohesive, effective staff team dedicated to the quality of their own work and to making a positive contribution to the success of the YWCA.
- Work with finance team to maintain records.
- Works collaboratively with the People and Culture department to onboard/offboard staff and manage staff intranet.
- Assists Director with security system monitoring and maintenance.
- Business Office
- Supervise the Office Manager by providing support, resources, and opportunities that they need to do their jobs successfully and grow professionally.
- Provide backup support in the Office Manager's absence, which may include petty cash reconciliation, keycard assignments/troubleshooting, processing daily receivables,
- In-Kind Donations Program
- Work with program staff to understand programmatic supply needs, requests, and distribution.
- Work closely with shelter on management of the client boutique.
- Develop systems and processing for in-kind donation asks/procurement, intake, inventory, and distribution.
- Coordinate with and/or report to Development Department on requests, donation records, and donor acknowledgment.
- Provide training to and supervise in-kind program volunteers.
Additional Duties & Responsibilities
- Know and follow all established organizational and program/department- related policies, procedures, and protocols.
- Uphold and act in accordance with the mission of the organization.
- Model YWCA community standards and encourage program participants and other staff to follow them.
- Monitor campus security in collaboration with all staff to protect the safety and well-being of program participants, staff, and visitors.
- Attend all required staff meetings, individual and/or group supervision, agency-wide staff and other trainings, as well as any other meetings and activities as requested.
- Maintain all certifications and licensing related to role, program licensing, and grant standards including but not limited to: CPR, First Aid, Food Handlers Permit, LCSW/CSW/SSW, etc.
- Demonstrate commitment to understanding and using Sanctuary Model principles, language, and tools in daily work.
Competencies & Essential Skills:
- Problem Solving/Analytical Thinker: Ability to solve and analyze problems effectively and efficiently.
- Communication/Interpersonal Skills: Ability to provide exceptional customer service to supporters, partners, board members and co-workers. Exceptional communication skills and ability to respond to difficult situations.
- Time Management: Ability to multitask and work efficiently within close time constraints. Ability to work under pressure and in a stressful environment.
- Business Knowledge: Ability to master the components of a multi-disciplinary and multi-programmatic organization and partner organizations. Knowledge and understanding of Anti-racism, gender equity and violence against women.
- Organization: Strong organizational skills and ability to prioritize efficiently and meet deadlines.
- Judgement and Decision Making: Ability to exercise initiative, sound judgement and problem solving techniques in the decision-making process.
- Technology/Tools: Ability to use various computer systems and applications including proficiency in online and electronic communication strategies.
- Commitment to mission: Demonstrates commitment to YWCA Utah’s mission and philosophy. Actively engages in YWCA Utah’s anti-racism work.
- Compliance: Adhere to YWCA Utah’s policies and is committed to act legally and ethically within the scope of the work.
Ideal candidates will have the following:
- Welcoming & inclusive personality
- General knowledge of direct victim services, violence against women and sexual violence issues; gender and race equity, from a feminist perspective.
- Understanding of equity, anti-oppression and trauma-informed philosophies.
Qualifications
Minimum qualifications include a combined 2-5 or more years of education and experience in office management, operations, logistics, program planning, project management or relevant and transferable skills and abilities. Additional skills and qualifications include:
- Ability to work scheduled hours on a regular basis, some weekends and evenings required.
- Proficiency with general office duties, computer systems and technology.
- Excellent writing and interpersonal communication
- Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within established timeframe.
- Skilled in establishing effective working relationships.
- Ability to collaborate and invite collaboration.
- If driving on business, a valid Utah driver’s license, access to an automobile, and valid auto insurance required.
Salary : $25 - $0
