Do you want a career that makes a difference? As the YWCA
North Central Indiana’s Housing Advocate, you can help change the
world for women and children in our community who are
striving for better lives. YWCANCIN is the leading emergency
shelter provider and services to domestic violence and sexual
assault victims. Our programs help victims survive abuse and build
safer, happier healthier futures. We would love for you to be a
part of our incredible team that makes a difference in thousands
of people's lives each year.
General Description
1. The Housing Manager is responsible for the YWCA North Central
Indiana South Bend housing services. Provides supervision to all
housing staff ensuring that quality services are provided and that
agency goals and objectives are met. Provides case management and
advocacy services to clients in the HUD TH to RRH program in both St.
Joseph and Elkhart Counties as well as the ESG clients.
2. Reporting Relationship The Housing Manager reports to the
Vice President of Empowerment Services.
3. Supervises The Housing Manager supervises the Housing
Specialist and Housing Advocate.
4. Responsibilities and Essential Functions
Hires, trains, and supervises all housing staff ensuring regular
performance reviews.
Supervises planning and goal setting with staff.
Monitors services to assure that goals are met and provides
oversight of data for accurate reporting to funding agencies.
Monitors grant drawl down and assists with grant applications,
attends grant meetings.
Sits on the Elkhart and St. Joseph County COC committee.
Assist supervisor with the implementation and/or revision of
policies and procedures.
Assists staff in enhancing critical problem solving skills and
adherence to policies an procedures.
Ensures Housing Specialist is properly qualifying clients to
adhere to tax credit and HUd guidelines; ensures tax credit units
maintain appropriate occupancy levels.
Stays up to date on HUD compliance.
Coordinates with staff interface with the community for the
purpose of educating and working with agencies that make client
referrals for services.
Serves as agency liaison for state housing coalitions.
Stays abreast of current trends in related fields through
continuing education and professional organizations.
Provides public education and information services to community
agencies, groups and individuals, as appropriate.
Provides case management to HUD TH-RRH and ESG clients
individually or in groups, exercising a considerable degree of
professional judgment; in consultation with other staff,
participates in development of client service plans; prepares and
maintains current records on assigned cases, according to program
policies and procedures, including service plans, progress notes,
and other appropriate documentation.
Works with YWCA Business Office to ensure that clients pay rent,
laundry, and other fees associated with the program.
Facilitates support groups with educational sessions and group
activities; coordinates and schedules public speakers, meeting
rooms, childcare, and transportation arrangements.
Serves as a sounding board for residents and their problems;
suggests alternatives and works with residents to obtain problem
resolution and increased coping skills.
Identifies agency resources and establishes agency contacts to
meet client needs; assists clients with setting up appointments and
preparing essential information needed by agency; supports residents
during intake and referral process of community agencies.
Participates in in-service training and regular staff meetings,
including case management; attends seminars/training on work-related
topics, as suggested.
Performs other tasks as assigned.
Salary.com Estimation for Housing Manager in South Bend, IN
$96,763 to $129,332
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