Job Posting for Intake Coordinator at Z-Cancelled Behavior Independence LLC
Behavior Independence Soldotna Clinic is seeking an Intake Coordinator to manage the client onboarding and coordination of referrals of new clients as well as assist in re-authorization of current clients under the direction of the Billing Manager.
Primary Responsibilities:
Answering all inquiries (phone, email, fax, etc.) as well as greet clients and visitors
Ensure visitors sign visitor agreement upon entry of clinic
Send Welcome packet and required intake documents to new clients in a timely manner
Manage all intake documents, referrals, and ensure intake checklist is complete
Communicate updates and changes with Billing Manager and Clinicians
Input demographics, authorizations, and other intake documents into database and systems
Send intake documents for signatures
Send progress reports to referring and primary providers
Assist in scheduling assessment appointments, updating clinician calendars
Track client requirements for re-assessment and other requirements based on insurance funder
Work under Billing Manager to assist in entire authorization and re-authorization process, and billing claims if needed
Become proficient in insurance requirements for ABA, OT and Speech
Maintain a professional relationship with referring providers
Conduct Benefits Verifications
Acts as a resource to families with questions about intake process and services provided
Adheres to clinic policies and procedures, maintains strict confidentiality, and adherer's to HIPAA guidelines and regulations
Complete any administrative tasks as directed by Billing Manager or Clinic Clinician
Experience and Skills
At least 1 year experience in ABA, Speech, OT, medical, or similar setting
Experience with Autism or other developmental Disorders
Knowledge of HIPAA rules and regulations
Preferred experience working with medical insurance processes (including commercial insurance, Tricare, and Medicaid)
Strong professional phone and email etiquette
Strong skills in Google Workspace and Excel
Excellent Customer Service
Required
Must be able to pass a State and Federal Background check with Fingerprints
Must be reliable and the ability to work 9:00am - 5:30pm Monday - Friday
Must have high school diploma or GED minimum
Salary.com Estimation for Intake Coordinator in Soldotna, AK
$91,860 to $121,612
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