Intake Coordinator

Z-Cancelled Behavior Independence LLC
Soldotna, AK Full Time
POSTED ON 4/26/2024
Behavior Independence Soldotna Clinic is seeking an Intake Coordinator to manage the client onboarding and coordination of referrals of new clients as well as assist in re-authorization of current clients under the direction of the Billing Manager.

Primary Responsibilities:
  • Answering all inquiries (phone, email, fax, etc.) as well as greet clients and visitors
  • Ensure visitors sign visitor agreement upon entry of clinic
  • Send Welcome packet and required intake documents to new clients in a timely manner
  • Manage all intake documents, referrals, and ensure intake checklist is complete
  • Communicate updates and changes with Billing Manager and Clinicians
  • Input demographics, authorizations, and other intake documents into database and systems
  • Send intake documents for signatures
  •  Send progress reports to referring and primary providers
  • Assist in scheduling assessment appointments, updating clinician calendars
  • Track client requirements for re-assessment and other requirements based on insurance funder
  • Work under Billing Manager to assist in entire authorization and re-authorization process, and billing claims if needed
  • Become proficient in insurance requirements for ABA, OT and Speech
  • Maintain a professional relationship with referring providers
  • Conduct Benefits Verifications
  • Acts as a resource to families with questions about intake process and services provided
  • Adheres to clinic policies and procedures, maintains strict confidentiality, and adherer's to HIPAA guidelines and regulations
  • Complete any administrative tasks as directed by Billing Manager or Clinic Clinician
Experience and Skills
  • At least 1 year experience in ABA, Speech, OT, medical, or similar setting
  • Experience with Autism or other developmental Disorders
  • Knowledge of HIPAA rules and regulations
  • Preferred experience working with medical insurance processes (including commercial insurance, Tricare, and Medicaid)
  • Strong professional phone and email etiquette
  • Strong skills in Google Workspace and Excel  
  • Excellent Customer Service 
Required
  • Must be able to pass a State and Federal Background check with Fingerprints
  • Must be reliable and the ability to work 9:00am - 5:30pm Monday - Friday
  • Must have high school diploma or GED minimum

Salary.com Estimation for Intake Coordinator in Soldotna, AK
$91,860 to $121,612
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Job openings at Z-Cancelled Behavior Independence LLC

Z-Cancelled Behavior Independence LLC
Hired Organization Address Soldotna, AK Part Time
$100 SIGN ON BONUS Behavior Independence is looking for both new to the field and experienced RBTs in our newly remodele...

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