Billing Coordinator - Litigation Support

Are you ready to join one of the fastest-growing family law firms in the Washington, DC metropolitan area that has been recognized on the Inc. 5000 list? As a Billing Coordinator, you will join a team committed to excellence, client satisfaction, and continuous growth. Here, we don't just offer a job; we provide an environment that challenges you to strive for personal and professional growth.

We are seeking a sharp individual to join our team as a billing coordinator and spreadsheet extraordinaire. The right candidate will have the opportunity to manage the firm’s billing process, under the direction of our Billing Manager, work with attorneys, legal assistants, and paralegals to revise, process, and issue accurate invoices, track and assist with the retainer replenishment process, and manage A/R collections.

We create new beginnings for clients and we strive to create a culture where our employees understand the impact that they are making – not only in the lives of clients but in our community – and are excited about the role they play in changing people’s lives for the better.

Salary is commensurate with skills and experience. The compensation package includes a base salary, plus bonus compensation for production and performance. We offer a generous benefits package including contribution to health insurance, 401(k) match, and paid time off.

The first ninety (90) days of employment, this role will be in-person for hands-on training. After the first 90 days, the role will be hybrid with two days in the office and three days virtual.

$42,000 - $55,000 yearly

• Prepare draft invoices and distribute invoices to legal production for review on a bi-weekly basis. Edit invoices with instructions from billing attorneys and finalize them for distribution. Send the invoices to clients
• Maintain accurate financial records for incoming payments on accounts. Develop and maintain appropriate reports including electronic spreadsheets of retainers and deposits owed, A/R, and collection efforts
• Assess accounts receivable reports for past due balances owed and follow up with clients on when payments will be made
• Monitor the team’s billable time/productive time entries daily and follow up with the team to ensure time is entered timely and correctly
• Track the team's billable time/productive time entries and provide them with regular reports
• Work with clients to resolve any billing inquiries
• Assist with onboarding new clients to provide clarity and transparency in the billing process
• Assist the legal production team as needed

• You have excellent written and verbal communication and organizational skills and believe in the value of exceptional customer service
• You have advanced technology proficiency, especially with MS Office and Excel. The ideal candidate will have experience with Clio and Asana.
• Consistent and documented follow-up is required in this important role, so prior experience in accounts receivable is a valuable asset, but not necessary
• The ideal candidate will be able to take initiative on work that needs to be done and complete tasks with minimal handholding. The stand-out candidate we seek is someone who requires little supervision and is comfortable working in a team environment
• You can deal with a boss who is always busy, might not give much direction, might get distracted by new exciting things, and who is focused on results
• You appreciate the value of streamlined policies and procedures to ensure that the work product remains high-level and consistent, and you are comfortable adapting your personal style to incorporate our high standards. We need someone who will help us build great systems to measure our efforts against the results
• We are growing, and you will occasionally be called upon to wear many hats. You are someone who is not afraid to pitch in and help where the team needs it
Salary is commensurate with skill and experience
• -we are most interested in experienced legal billing specialists and will compensate accordingly. We offer a generous benefits package including contribution to health insurance, a 401(k), a life insurance policy, short-term disability, and paid time off

How to Apply
If you are interested in joining our team, we look forward to reviewing your application. Your application should include the following:

• A cover letter that explains what you believe are the three most important qualities or values for a billing coordinator working for a law firm serving people going through a divorce or custody matter
• Your Resume
• Include an attachment in your cover letter of a recent sample of a spreadsheet organizing any kind of information

We are Z Family Law, and we don't write endings - We Create New Beginnings. By pairing legal strategy with logistical concierge-style support, we guide our clients through life's unexpected challenges so they can build their best lives.

We provide family law and estate planning services to help reorganize and protect families in Maryland and the District of Columbia.

We strive to create a culture where every employee is thoroughly engaged and understands how his or her role fits in the big picture. We trust each other implicitly and hold each other accountable for excellent work, meeting deadlines, and hitting budgets. Our team enjoys hanging out with each other, and we regularly devote company time to personal and professional development.