Finance Assistant

Working at INTO

As INTO continues to grow, so do the opportunities to join our global team. INTO University Partnerships collaborates with leading universities to provide international students with a personalized and highly supportive learning environment in which to acclimate to life on university campus and prepare for long-term academic success. INTO helps leading higher education institutions reach, recruit, and retain international students, promoting globally diverse campuses and providing life-changing learning opportunities. Since 2005, INTO has launched partnerships to internationalize universities in the US, UK, and Asia. To learn more, visit: www.intoglobal.com/working-at-into/

Our People Promise

We Grow Together

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

Job Overview

The Finance Assistant role provides support to students studying at INTO Oregon State University (or other US partnerships as assigned) and executes a variety of key finance functions related to student and sponsor accounts.

Key Responsibilities

This is a valued role in a growing, dynamic organization, so the responsibilities of the position may change over time but will include the following:

• Student & Sponsor Accounts Receivable:
  • Invoice students and sponsors in a timely manner
  • Categorize receivables and proactively follow up with students and sponsors when payments are outstanding or falling due
  • Review student refunds and process requests with required stakeholders
  • Apply installment plans to student accounts
  • Troubleshoot and respond to student, parent, educational counselor, and regional office queries
• Maintain accurate student records:
  • Ensure completeness and accuracy of student records, including but not limited to: income from tuition, accommodations, insurance, and other fees
• Support Commercial Finance Analyst for assigned university partnerships:
  • Liaise with staff to ensure all students who need health insurance and housing are invoiced/enrolled
  • Provide support with invoice reconciliation and agent commissions
  • Identify and process bad debt write offs, following the bad debt write offs policies
  • Execute price checks, including updating new prices periodically
  • Regularly review policies, procedures, and terms and conditions
  • Perform special projects and other duties as requested

Qualifications & Experience

Essential:

• Experience working in a busy, fast-paced, and customer-focused environment
• High attention to detail and can analyze data from various sources
• Strong prioritization and organizational skills and ability to execute tasks under minimal supervision
• Experience working with accounting/operational software packages
• Proficiency in Microsoft Office applications with particular emphasis on Excel
• Adapt to evolving processes and ability to problem solve effectively
• Excellent oral and communication skills to build effective working relationships with colleagues both inside and outside finance teams globally
• Flexibility in work schedule (occasionally and with advanced notice) to attend virtual meetings with colleagues in different time zones
• Associate degree in accounting or equivalent from a college or technical school or related experience
• A minimum of 1 year of accounts receivable experience, or equivalent combination of education and experience

Desirable:

• Knowledge of best accounting practices, able to perform account reconciliation & analysis, and troubleshoot balancing problems
• Knowledge of Salesforce and/or FinancialForce is a distinct advantage
• Proficiency in Mandarin, Arabic or other languages
• Experience working with international students and/or in higher education
• Bachelor’s degree and/or related experience

Reporting Line

This position reports directly to the ‘Senior Team Lead, Student Finance’ with a dotted line to the Student Finance Manager and Commercial Finance Analyst of any assigned university partners.

Compensation & Benefits

This is a full-time, non-exempt position with compensation ranging from $19.00 - $21.00 per hour.

INTO takes care of their employees and ensures they are well and thrive with a comprehensive benefits package which includes:

• Health Benefits
  • Medical
  • Dental
  • Vision
  • Company-paid Life Insurance & Accidental Death & Dismemberment (AD&D)
  • Voluntary Life Insurance & Accidental Death & Dismemberment (AD&D)
  • Company-paid Long Term Disability (LTD)
  • Short Term Disability (STD)
  • Accident Insurance
  • Critical Illness Insurance
  • Whole Life Insurance
  • Hospital Confinement Indemnity Insurance
  • Flexible Spending Account (FSA)
  • Dependent Care Account (DCA)
  • Commuter FSA: Transit & Parking
• Paid Leave of Absence - Maternity, Partner, Adoption, Fertility Treatment, Bereavement, Compassionate, and other Personal Leaves
• Generous Paid Time Off (PTO) – starting at 24 days per year; increases to 29 days annually after 2 years of employment
• Holidays – 11 paid annually
• 2 paid Volunteer days annually
• 401(k) retirement plan – up to 6% company match
• Educational Assistance
• Company-paid Health & Wellness Apps
• Rewards & Recognition programs
• Remote & Flexible Working options
• Company-paid Employee Assistance Programs (EAPs)
• Company-paid professional development courses

Location

This is a remote position with possible travel within the US a few times a year. Candidates throughout the US will be considered, though preferred candidates will be based within 1-2 hour(s) of INTO's office located in Corvallis, Oregon.

Application process: We adopt an on-going recruitment process; we review applications as they are submitted.

INTO University Partnerships provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. INTO University Partnerships complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

INTO North America participates in E-Verify.

California Residents: Please review our CCPA Notice - https://www.intoglobal.com/media/elkl4wvp/into-applicant-privacy-notice-ccpa.pdf