Field Service Technician - Transformers

Key Skills- Ability to travel up to 80% of the time

About the job
We are currently seeking a Field Service Technician to join our team!

Field Service Supervisors oversee the process of installation, testing, and/or modification of transformers once they’ve arrived at the end customer’s site. This position will serve as a key liaison coordinating between our Sales/Project Management Teams and Customer engineers.

Responsibilities of the Field Service Technician include but are not limited to the following:

• Coordinate and oversee the installation of 40-600mva Transformers
• Assist in Technical support on issues in the field, factory, or customer requests
• Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems.
• Responsible for overseeing and sometimes the hands-on installation of all external parts and components of transformers by individual installation instructions
• Guides the testing of the transformer alongside the customer engineers
• Applies advanced skills to resolve very complex problems not covered by existing procedures or practices with the support of the field services manager
• Thoroughly documents job activities through written reports
• Perform upfront investigations on transformer issues that arise to include Root Cause Analysis
• Act as a professional communicator and representative to customers and vendors to support our positive public and customer relations with everyone involved with our company, customers, or vendors.
• Presents a positive image of the company and oneself as a person who represents business for or of the company.
• Observes all company policy’s during the workday and maintains honesty and integrity in all business affairs. This includes professional communication and zero tolerance for harassment of others at any time.

Qualified candidates for the Field Services Technician will have the following combination of skills and experience:

• Installation of transformers experience strongly preferred
• Electrical experience is strongly preferred
• Strong interpersonal and customer relations skills
• Knowledge of electrical testing of transformers is strongly preferred
• Vacuum oil processing knowledge preferred
• Connecting the external wiring of the transformer
• Instruction and guiding subcontractors in all matters of the erection and commissioning
• Experience pre-commissioning tests on site
• Inspection and maintenance of transformers
• Ability to travel up to 80% of the time

Working Conditions:

• Extensive travel including international destinations. Exposure to the elements at customer installation sites.
• Extended periods of Walking, Standing, Working at Heights, Bending Crouching, and in some cases Heavy Lifting.
• Exposure to various safety hazards including high voltage electricity, heavy machinery, and hazardous chemicals.

Reports to: Field Service Manager

Compensation:
Overtime is paid at 1.5% of the hourly rate for any hours worked more than 40 in a calendar week. Per diem provided while traveling.
Excellent company benefits: Majority Company paid Health, Dental, and Vision insurance, 100% paid company life, LTD, STD, and AD&D insurance, 401k plan with company match. Relocation reimbursement is offered to candidates relocating from 50 miles .

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Work setting:

• In-person

Experience:

• Installation of transformers: 5 years (Required)
• Mechanical knowledge: 1 year (Preferred)

Ability to Commute:

• Montgomery, AL (Required)

Ability to Relocate:

• Montgomery, AL: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person