What are the responsibilities and job description for the Cyber Incident Manager position at Zachary Piper Solutions, LLC?
Job Description
Zachary Piper Solutions i s seeking a Cyber Incident Manager to support a large DOD federal program to support its cyber security operations. This role will be 100% onsite in Falls Church, VA.
Responsibilities for the Cyber Incident Manager :
• Provides Help Desk ticket escalation support to the technical issues including mobile device support
• Enterprise end-user support, and overall escalation support
• Independently provides technical interpretation and solutions in the management of networks, software, hardware, configurations, and architectures
Qualifications for the Cyber Incident Manager:
Compensation for the Cyber Incident Manager :
Clearance: Per Government request, you must currently hold an Active Secret Security Clearance
Keywords:
cleared, clearance, secret, security clearance, dod clearance, incident manager, Tier 1, Tier 2, tier I, tier II, ITSM ticketing, BMC remedy, remedy, ServiceNow, ServiceDesk, SDaaS, SaaS, ITSM software, escalation, help desk, escalation, Army, Navy, Marine Corp, Air force, mobile device support, mobile support, device support, technical interpretation, technical solutions, management networks, network, software, hardware, configurations, database, security, network administration, security plus, security , CCNA, MCSE, CISA, CISM, ITiL v3 Expert, computers, servers, network devices, analytical, falls church, Fairfax, Fairfax county, northern virginia, onsite, virginia, government, Washington, dc, Maryland, Montgomery county, Tysons corner, Prince Georges county
Responsibilities for the Cyber Incident Manager :
• Provides Help Desk ticket escalation support to the technical issues including mobile device support
• Enterprise end-user support, and overall escalation support
• Independently provides technical interpretation and solutions in the management of networks, software, hardware, configurations, and architectures
Qualifications for the Cyber Incident Manager:
- Bachelors degree and 8 or more years of experience with database, system, security, and network administration
- At least one of the following certifications: Security , CCNA, MCSW, CISA, ITil v3 Expert
- Strong experience with using Cisco, Palo Alto and/or Microsoft tool sets
Compensation for the Cyber Incident Manager :
- $125,000 to $140,000 Depending on experience
- Medical, dental, vision, 2 weeks PTO, 401k, paid Federal Holidays
Clearance: Per Government request, you must currently hold an Active Secret Security Clearance
Keywords:
cleared, clearance, secret, security clearance, dod clearance, incident manager, Tier 1, Tier 2, tier I, tier II, ITSM ticketing, BMC remedy, remedy, ServiceNow, ServiceDesk, SDaaS, SaaS, ITSM software, escalation, help desk, escalation, Army, Navy, Marine Corp, Air force, mobile device support, mobile support, device support, technical interpretation, technical solutions, management networks, network, software, hardware, configurations, database, security, network administration, security plus, security , CCNA, MCSE, CISA, CISM, ITiL v3 Expert, computers, servers, network devices, analytical, falls church, Fairfax, Fairfax county, northern virginia, onsite, virginia, government, Washington, dc, Maryland, Montgomery county, Tysons corner, Prince Georges county
Salary : $125,000 - $140,000
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