Retail Sales Associate

At ZAGG, Life Unleashed applies to more than just our products. It means having a place where you’re not boxed in by cubicles or the conventional. We want both our customers — and our employees — to feel like nothing can hold them back.

We are hiring for our Mall of America, and Rosedale locations. You can work at one or both.

Sales Associate Responsibilities

Include:
Ensuring high levels of customer satisfaction through excellent sales service
Assessing customers needs and providing assistance and information on product features
Welcoming customers to the store and answering their queries
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.

The Sales Associate’s responsibilities include working closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance high standards.

Responsibilities

Greet and direct customers
Provide accurate information (e.g. product features, pricing, and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Skills

Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
High school degree
BSc in Marketing or related field is a plus
Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:
Employee discount

Schedule:
10 hour shift
8 hour shift
Weekend availability

Supplemental Pay:
Bonus pay
Commission pay

Education:
High school or equivalent (Preferred)
Work Location: Multiple Locations

Salary : $15 - $20