Customer Service Representative
Job Posting for Customer Service Representative at Zap Pest Control LLC
At Zap Pest Control our primary goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Our Customer Service Representatives will act as a liaison, provide product / services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Previous experience is not required but a successful candidate should will possess basic computer knowledge, customer service skills and be comfortable in a fast-paced environment.
Job duties include:
• Answer phone inquiries and provide basic company information • Scheduling appointments • Good record keeping • Time management skills to assure daily tasks are completed in a timely manner • Great communication skills to interact clearly with customers and other employees • Respond to customer inquiries through email and chat • Organization skills in order to maintain a clean workspace • Occasional miscellaneous office tasks (folding invoices, scanning documents, vacuuming office, etc.)
Skills and Qualifications:
- Customer service experience preferred
- Basic knowledge of computer software and office systems
- Good interpersonal and communication skills when speaking with customers and coworkers
- Ability to thrive in a fast-paced environment, multitasking while keeping focus on the customer
- Willingness to gain a basic understanding of the products and services our company provides
- Ability to successfully pass a background check and drug screening
Benefits Include:
- Health Insurance
- Dental Insurance
- Teledoc Services Available
- Life Insurance
- Disability Insurance
- Paid Time Off
- Employee Perks and Discounts Advancement Opportunities
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