What are the responsibilities and job description for the Host position at Zap Zone XL?
Zap Zone XL is excited to announce that Rockos Sports Bar and Grill, our full bar and restaurant inside our Lansing location, is hiring a Host! This fun and dynamic opportunity is perfect for individuals who enjoy working on a team and providing exceptional customer service. If you thrive in a lively environment and have a passion for hospitality, we want to hear from you!
About Zap Zone
Zap Zone is a family-friendly entertainment facility that offers an array of attractions, including an arcade, laser tag, bumper cars, trampolines, and more. Learn more about us at www.zap-zone.com.
Responsibilities
- Greet and welcome guests as they arrive at Rockos Sports Bar and Grill
- Escort guests to their tables and provide them with menus
- Take food and drink orders from guests and ensure accuracy
- Communicate special requests or dietary restrictions to the kitchen staff
- Serve food and beverages to guests in a timely manner
- Check on guests throughout their meal to ensure satisfaction and address any concerns
- Process payment transactions using the Toast POS system
- Maintain a clean and organized work area
- Handle mobile and to-go orders efficiently
- Assist with phone inquiries
Skills
- Excellent communication skills to interact with guests and fellow team members
- Strong customer service skills to provide a positive dining experience for guests
- Familiarity with restaurant operations and procedures
- Proficiency in using the Toast POS system or similar software
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Knowledge of phone etiquette for handling guest inquiries
- Hospitality mindset to create a welcoming atmosphere for guests
- Previous experience in the hotel or restaurant industry is a plus
- Flexibility to work evenings, weekends, and holidays as required
If you are enthusiastic about delivering great customer experiences and being part of a vibrant team, apply now to join the Zap Zone XL family at Rockos Sports Bar and Grill!
Job Types: Full-time, Part-time
Pay: Up to $14.00 per hour
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $14