Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to maximize sales opportunities
- Perform data entry and maintain accurate customer records
- Resolve customer complaints or issues with patience and empathy
- Collaborate with other team members to ensure customer satisfaction
Requirements:
- Fluent in both English and Spanish (bilingual/multilingual)
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and attention to detail
- Previous experience in customer service or sales is preferred
- Proficient in data entry and computer skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We offer competitive compensation, ongoing training, and opportunities for career advancement. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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