What are the responsibilities and job description for the Agile IT Project Analyst position at Zelis?
Position Overview
The Agile IT Project Analyst will be a liaison between Agile PMO, Price Optimization Leadership and Execution teams. In this position, you will manage and facilitate administrative data gathering needs as well as organize and motivate Agile teams to deliver with quality by providing business value to internal and external users. You may be responsible for coordinating several concurrent deliverables in a fast-paced environment to adapt to changing needs. The Agile IT Project Analyst plays a consultative role to help build partnerships across the organization and put in place the appropriate process and tools to optimize efficiency.
The Agile IT Project Analyst will maintain awareness, perform follow up and monitor priority deliverables, escalating as necessary to ensure internal reporting and needs of the business are met within the expected timelines.
Key Responsibilities
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.
The Agile IT Project Analyst will be a liaison between Agile PMO, Price Optimization Leadership and Execution teams. In this position, you will manage and facilitate administrative data gathering needs as well as organize and motivate Agile teams to deliver with quality by providing business value to internal and external users. You may be responsible for coordinating several concurrent deliverables in a fast-paced environment to adapt to changing needs. The Agile IT Project Analyst plays a consultative role to help build partnerships across the organization and put in place the appropriate process and tools to optimize efficiency.
The Agile IT Project Analyst will maintain awareness, perform follow up and monitor priority deliverables, escalating as necessary to ensure internal reporting and needs of the business are met within the expected timelines.
Key Responsibilities
- In collaboration Agile PMO Team resources, provide support for planning and administration and participate in key events such as Quarterly Planning Intervals
- Collaborate with Agile PMO team to facilitate and administer Scrum team Agility Assessments
- Assist with maintaining artifacts within the Agile PMO playbook (team documentation repository)
- Proactive with deadlines, monitoring and follow up for high priority data needs
- Create and Monitor Data Metrics
- Create and report on team and resource data to track progress, identify trends, and potential gaps to improve processes and efficiency
- Support the Director of Agile PMO in reporting monthly/quarterly data elements to software development managers, technical leaders, product leaders and other business units
- Support daily high-level expectations of business partners
- Ensure that high profile deliverables are being worked to meet business and client expectations
- Escalate issues to software development senior leaders and managers to ensure resolution
- Maintain status of deliverables, escalate deliverables that are falling behind
- Process Management and Improvement – Collaborate with Agile PMO team to champion ongoing process improvement initiatives to implement best practices and efficiency for the teams
- Initiate and manage JIRA intake portal to facilitate communication and action for new requests for scrum team dependencies across business units
- Collaborate with Director, Agile PMO to maintain tracking workbook of Technology team resources
- Coordinate and facilitation daily, weekly and/or monthly meetings
- Participate in key events that focus on team process improvement, efficiency, and alignment (i.e. communities of practice)
- Previous professional experience as a healthcare data analyst
- Bachelor’s degree or equivalent work experience
- Position requires 2-4 years IT project related experience
- Experience utilizing Microsoft Office Tools (Word, Excel, PPT, TEAMS, Outlook, etc.)
- Agile, Scrum and/or Lean process knowledge/experiences
- Experience working with Agile Scrum Teams
- Experience utilizing Agile Project Management tools (Jira, TFS, Confluence, etc.)
- Master’s degree in healthcare administration, analytics, or other IT field of study is preferred
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.
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