What are the responsibilities and job description for the Maintenance Planner/Scheduler position at Zenith Logistics?
Position Title: Maintenance Non-Automation Planner/Scheduler
Position Reports To: Maintenance Manager
Position supervises: NA
Pay Level: $48,000-55,000 Annually
FLSA Status: Exempt
Position Summary:
Improve work force productivity and quality by eliminating in advance potential delays and obstacles through proper planning & coordination of labor, parts and materials. Responsible for planning and scheduling of all maintenance work performed in the facility while ensuring efficiency, timeliness & quality standards are established. Maintain records and files to permit meaningful analysis and reporting of results. Meet operation deadlines, maintain cost control goals, complete daily duties, and other duties assigned. Promote safety, quality and reliability in all activities.
Essential Job Functions:
- Receive, review and screen all work requests to ensure the scope of work is clearly described.
- Check work orders to ensure the priority is realistic and provide practical lead time, cost and other coding for accuracy. Check for proper authorization of work requests.
- Create a work order for all approved & needed requests. Refer all questionable or unapproved work requests to Maintenance Manager for approval.
- Manage and maintain the Work Flow process (work identification, planning, scheduling, execution, and auditing).
- Obtain blueprints, drawings, instruction manuals and special procedures, as needed, from files or job packets to clarify the intent of work orders.
- Work closely with purchasing for timely delivery of parts and equipment.
- Identify and obtain determinable materials, entering materials needed on work order(s).
- Ensure safety needs are given a top priority in planning & scheduling.
- Estimate each work order showing sequence of steps, number of technicians and required labor hours. Lists any special tools or equipment needed.
- Estimate cost for each work order in terms of direct labor, materials required and total costs.
- Maintain backlog of work orders with appropriate status codes.
- Facilitate weekly Coordination Meeting with Operations to gain consensus on priorities, negotiate downtime windows and agree on the most effective use of available resources.
- Communicate with operations to ensure equipment availability prior to scheduling.
- Coordinate with operations and engineering staff to resolve bottlenecks and/or problems
- Have a complete knowledge of the PM & Planned workload. Provide and publish a weekly work schedule. Ensure the schedule balances with the hours available & each person is fully loaded.
- Schedule every minute of every work day for each technician.
- Carefully review completed schedules & capture all appropriate comments in the database.
- Avoid waste and misuse of product & materials.
- Assist with maintaining effective inventory levels & turns
- Oversee BOM inventories
- Use reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches.
- Review actual vs. estimated labor & materials for completed jobs, to determine corrective measures to improve the accuracy of estimating & improving methods.
- Network with other sites to establish best practices
- Customer liaison for non-emergency work
- Provide feedback to technicians and Maintenance Manager on technician performance.
- Maintain necessary records & files. Report meaningful & accurate control reports and KPIs.
- Must be able to perform essential functions of this position with or without reasonable accommodation.
Behaviors/Skills: A Passion for People and a Passion for Results
Some of the Behaviors needed to successfully perform this position are:
Leadership Behaviors:
- Puts The Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust & respect.
- Communicates Effectively & Candidly - Communicates clearly & directly, approachable, relates well to others, engages people & helps them understand change, provides & seeks feedback, articulates clearly, actively listens.
- Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively & collaboratively, holds self & others accountable, involves others to accomplish individual & team goals.
- Leads Through Positive Influence – Demonstrates strong character; builds partnerships; models a conscious balance between work & personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion & trust.
- Coaches & Develops Others - Develops & cares about associates, builds effective teams, helps people be their best, values & manages diversity, provides candid & constructive feedback.
- Leads Change & Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions & implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
- Executes With Excellence - Is action oriented, drives for results, sets clear expectations & milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
- Provides Clear & Strategic Direction - Plans & organizes well, sets a clear & simple course of action, stays focused on the most important priorities, has the ability to visualize & plan for the future, understands the industry & marketplace.
- Safety Awareness -Identifying & correcting conditions that affect employee safety; upholding safety standards.
Job Specific Skills:
- Professional Contacts/Relationships Within & Outside Kroger - The Planner’s job requires extensive & continual communication with a large number of people, both inside & outside the Distribution Center. It is necessary for the Planner to have a good background in business management techniques in the areas of planning, organizing, scheduling & directing.
- Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
- Innovation - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
- Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.
- Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Position Training Expectations - Maintenance Excellence class; Planner/Scheduler class; Basic Project Management skills; Kroger specific training in safety & management; Training on Microsoft Office Suite, Microsoft Excel, Business Object; Training in Electrical, Controls & Refrigeration. Be proficient with Kroger’s improvement processes: Behavior Risk Improvement, Reliability, Maintenance Excellence; Maintenance KPI improvement.
- Physical Requirements - Move objects of up to 40 lbs; Position self to designated working area; Operate standard office equipment; Communicate effectively with fellow employees & clients; Assess daily tasks & achieve them in a timely manner.
Minimum Position Qualifications:
- High School degree
- 5–8 years’ experience in Maintenance Management
- Proficient Computer skills
- Prioritize & organize work based on changing & challenging deadlines
- Manage in a diverse environment with a focus on customer service
- Communicate effectively with associates, staff & senior management
- Respond effectively to changing demands
- Diagnose situations and make adjustments timely
- Excellent organization & leadership skills
- Willing to work flex hours based on operational demand
- Read/write in English and possess good writing skills
Desired Previous Job Experience
- Management & operational experience, knowledge of systems
- Knowledge of Microsoft programs (Excel, Word, and Access)
- Strong leadership, interpersonal & communication skills
- Proactive Maintenance experience
Potential Career Path from this position:
- Maintenance Manager
- Maintenance Supervisor
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