IT Project Manager

Essential duties & responsibilities

• The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
• Develop full-scale project plans including project artifacts as appropriate to the size and scope of the project.
• Identify and manage project dependencies, budgets, and critical path.
• Develop and deliver progress reports, proposals, requirements, documentation, and presentations.
• Work with project stakeholders to identify and manage project risks and issues, maintain risks and issue logs, and work with stakeholders on solutions or mitigation plans.
• Estimate the resources and participants needed to achieve project goals.
• Define project scope through collaboration with stakeholders, goals, and deliverables that support business goals.
• Translate business needs into detailed business requirements and critical success factor to achieve the goals of the project and meeting business needs.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Performs related work as required.
• Work assignments will be focused on Public Utility functions within the City of Cedar Rapids to include Water, Waste Pollution Control, Garbage &Recycling, and Sewer.
• Representative projects may include, but not be limited to, Enterprise Reporting system upgrade, billing and finance systems upgrade, data analytics implementation, server upgrades, and security solutions.

Minimum qualifications:

Required Education and Experience

• Bachelor’s degree from an accredited college or university in Computer Science, Business Administration or a related field and

• Experience developing and managing detailed Project work plan, Work Breakdown Structure, and resource allocation.
• Proficiency with Microsoft Office
• Ability to work collaboratively with diverse populations

Required Licenses or Certifications

• Information Technology Infrastructure Library (ITIL) certification or ability to achieve it within 2 years.

• Project Management Professional (PMP) or ability to achieve it within two (2) years.

competencies for successful performance of job duties

Knowledge of:

• Principles and practices of employee supervision.
• Business and technology trends.
• Basic understanding of common technologies such as business application systems, databases, application design, programming languages, operating systems, and current Internet technologies such as SaaS.
• City purchasing, contracts, and budgeting procedures.

Skills in:

• Customer Service
• Performing a variety of duties, often changing from one task to another of a different nature
• Assigning, prioritizing, monitoring, and reviewing work assignments
• Communicating effectively with internal and external stakeholders using both technical and non-technical language
• M365 Applications, Project, Visio, and SharePoint
• Managing projects and deadlines

Ability to:

• Work both independently and in a team-oriented, collaborative environment.
• Adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• React to project adjustments and alterations promptly and efficiently.
• Be flexible during times of change.
• Read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Be persuasive, encouraging, and motivating.
• Elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Defuse tension among project team, should it arise.
• Bring project to successful completion through political sensitivity.
• Express ideas via strong written and oral communication skills.
• Interact with others via strong interpersonal skills.
• Be adept at conducting research into project-related issues and products.
• To learn, understand, and apply new technologies.