Clinical Success Representative (CA)

Description

Job Summary:

JOIN an exciting growth area, Special Markets! At ZDS we take pride in working together in building the highest quality products and support that exceeds our customers expectations. Zests humble beginning started in 1972 within a small dental laboratory in San Diego, California. Zest Dental Solutions is a global leader in the design, development, manufacturing, and distribution of diversified dental solutions for a continuum of patient care from the preservation of natural teeth to the treatment of total edentulism. Promote and provide clinical support for Zest Dental Solutions product portfolio to dental professionals and through partnerships with special markets targeted groups.

Essential Job Duties and Responsibilities:

• Participate in CE courses, study club meetings, and answer technical calls/emails

• Conduct hands-on training sessions: In-office, programs and lunch and learns (in-office & virtually)

• Attend dental trade shows and national/regional conferences as needed by market segment

• Collaborate with Zest sales representatives to demonstrate and assist with the introduction of the Zest product portfolio

• Conduct webinars and conference calls to showcase Zest products with assigned partners

• Build a professional and trusting relationship with Zest and special markets customers

• Assist in technical projects such as manuals, product development, technical library, and clinical trials and evaluations

• Perform all assigned duties in the assigned territory, including but not limited to meeting or exceeding annual sales goals and MBO initiatives.

• 70% Travel

Qualifications

Education, Experience, Skills, & Abilities:

• Must be a current Certified Dental Technician, RDH, Rdhap, Dental Hygienist, EFTA or similar with 3 or more years of experience in the dental technology field.

• Knowledge of all dental laboratory phases including removable and fixed prostheses, oral anatomy, occlusion principles, dental implants, full mouth reconstruction, custom milled abutments/bars, scanning equipment, various overdenture attachments, principles of attachment classification and function

• Requires a keen eye for detail and ability to visualize mechanical and spatial problems

• Ability to create/edit PowerPoint presentations per audience needs

• In-Office or In-Laboratory experience is required

• Must have excellent communication skills, ability to speak to large dental professionals, support feedback on treatment plan and diagnose cases for best outcomes

• Must have a valid drivers license

Physical Requirements:

• Physical Activity: Standing, walking, sitting, using hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell.

• Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.

• Close vision required to see a computer monitor, read documents and operate a copy and fax machine. Distance vision is required to drive an automobile if driving is a requirement of the job.

• Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions.

• Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving light traffic.

• Must be able to successfully pass background and drug testing as well as be fully vaccinated against COVID-19 or in the process of becoming fully vaccinated

Salary : $63,300 - $80,200