Third Party Coordinator

General Description: The Egg Donor Coordinator is responsible for assisting in the delivery of health care and patient care in regard to Egg Donor services.

Supervision Received: Reports to Medical Director/Practice Manager

Essential Functions:

• Seek to operate the NHFC in house egg donor program in a manner that optimizes availability of program donors to NHFC recipients and to NHFC patients desiring to preserve fertility through oocyte donation, donor oocyte freezing.
• Promote patients reproductive health by collaborating with NHFC physicians and other multi-disciplinary team members in matching recipients with NHFC egg donors.
• Provide education, counseling and support to recipients, program egg donors, and embryo donors.
• Guidance and supportive measures given to recipient couples seeking to use an egg donor(s) for future IVF treatment at NHFC.
• Assist with clerical and other office duties as needed.
• Work closely with and serve as a resource to the in-house donor program for other coordinators on the Third-Party team, IVF staff, NHFC physicians and nurses.
• Take ownership of the care of donors and recipients through the match process.
• Collaborate with attorneys, marketing department, psychologists, financial coordinators and others throughout the match process.
• Collaborates with the team to determine the efficacy of the donor process flow; recognizes opportunities for increased efficiency and makes recommendations to the Medical Director.
• Works closely with the Marketing Department to assist with and ensure success of egg donor recruitment events/activities.
• Learn, follow, and keep up-to-date with FDA regulations for HCT/Ps and ASRM guidelines related to Third Party Reproduction.
• Counseling patients about all details of egg donor and embryo donation selection and the steps in the match process.
• Maintaining Excel spreadsheets of the NHFC Donor Program cases. Provide cycle specific outcome data.
• Assess for needed improvements or changes in the NHFC Donor Program and participate in the solutions.

Education

• Bachelor's degree, preferably in Science/or current Medical Certification.

Experience

• Minimum 2-3 years experience in an infertility medical setting.
• Excellent work ethic and ability to work both independently and as part of a team.
• Meticulous organizational skills and attention to detail.
• Excellent time-management, customer service, and critical-thinking skills.
• Ability to work well in a very fast-paced environment while maintaining composure and an individualized, compassionate approach to patient care.