Senior Data Scientist

About the team Zillow Group’s mission is to give people the power to unlock life's next chapter. The Customer Conversion Analytics team builds models that enable smarter products and deliver strategic insights that help customers transition from browsing to successfully buying or selling a home. Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow to find and get into their next home with speed, certainty and ease. About the role This role will employ a broad variety of data science skills, all with the aim of creating a fantastic product that supports Flex agents who partner with Zillow via revenue sharing to help buyers navigate their home-buying journey. This role helps understand questions such as: Real estate transactions are long processes with a large range of possible duration to transaction. Given this and idiosyncrasies associated with buyers, markets, and properties, when we deliver new leads to agents, how many of those will eventually convert to transactions? How can we leverage existing data and experimentation to provide improved guidance on revenue sharing with Flex agents in different markets? How can we advise Finance and Operations partners on strategic decisions regarding the Flex program? To that end, you will: Maintain and improve an existing production conversion model that supports our Flex Agent business. Proactively conduct hypothesis-focused deep dives and explorations to understand the seller journey and experience with Zillow Group products Design and execute experiments (ex: A/B tests) that measure impact of product changes. Frame experimentation problems, both statistically and within the business and customer context Present and interpret customer insights, metric development, testing methodologies, and experimentation results to technical and non-technical partners Work with engineering teams to improve data collection procedures to ensure integrity and quality of the data. This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events. In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location. Who you are Are you passionate about all things “home”? Would you describe yourself as a curious and ambitious problem solver? Come help us guide our business into the future with powerful insights and recommendations! We're seeking a data scientist with the following qualifications: Possesses either an undergraduate or Master's degree in a quantitative field (e.g. mathematics, finance, statistics, or similar) or confirmed experience within data science and analytics 3 years of work experience involving quantitative data analysis and complex problem-solving Excellent communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans Experience building statistical models to yield insights from complex user journeys. Experience in maintaining and developing production-grade models is a must. Strong proficiency in Python and/or another programming language; experience using SQL, Tableau, Excel, and Airflow. Experience in experimentation methodologies, causal inferences, and pricing Strong product sense Get to know us Zillow is reimagining real estate to make it easier to unlock life’s next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com. That’s OK! Introduce yourself to our recruiting teams and give yourself greater potential of finding a role that is a fit. Receive early access to events, jobs, and insights into life at Zillow. Join Our Talent Network Giving our employees more flexibility can lead to a more diverse and representative workforce. Cloud HQ represents our commitment to flexible work at Zillow, and a positive work-life integration. It’s living where you want, and wrapping your work around your life instead of vice versa. Cloud HQ doesn’t mean eschewing offices or never seeing each other in person; the office just serves a different purpose now. We are more intentional about how and when we get together.