Host

Zippy’s core purpose is to share Hawaii by being committed, humble, passionate, supportive, and acting with integrity. All employees are responsible to deliver Ka Hana Pono : do the right thing and work in the right Maintains health and safety practices by managing the flow of the restaurant and seating our guests with ALOHA.

They are responsible for reporting to store management and making sure all guests are well taken care of. The host / hostess position is in charge of greeting, seating, and coordinating the activities of the dining room.

This position works to ensure a smooth flow of service to the restaurant patrons and assists servers when necessary.

Benefits

• Tip Sharing Only applicable to Zippy's Hourly
• Free Employee Meal during shift
• Competitive Wages
• 20% Employee discount starting on 1st day of Work
• Referral / Incentive Bonus
• Tuition Reimbursement
• Flexible Schedules
• Paid Time Off
• Free Uniform
• Medical & Dental Benefits* Only applicable to Full Time
• Company Matched 401k* Only applicable to Full Time
• Employee Perks / Discounts
• Employee Assistance Programs
• Wellness Programs
• Trainer Program
• Manager-In-Training Program

Responsibilities

• Greets guests with ALOHA even through your mask
• Inputs guest name and telephone number into a wait-list app on iPad as necessary, ensuring to capture a name and phone number for every table seated.
• Asks Guests To Wait In Their Vehicle and Practice Social Distancing
• Informs Guests Of Mask Usage In Restaurant
• Maintains a safe and sanitary work and Guest area through constant cleaning, organizing, and replenishing of necessary items.
• Alert Guests through wait list App & confirms guest temperature reading
• Table Management - Uses table rotation & marks table numbers on wait list as well as marking complete on the seated list
• Maintains communication with Door Host (if applicable) and Sanitation Specialist to manage restaurant seating
• Escorts guests to their table in an efficient and courteous fashion.
• Is knowledgeable of menu items and details of ongoing promotions.

Requirements

• Meets assigned shift requirements.
• Passed a tuberculosis (TB) skin test within 12 months or at age 16 or older.
• Pass a drug screening test.
• High school diploma or equivalent preferred.
• Previous cash handling and 1 year experience as a host or server preferred.
• Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
• Enjoys multitasking in a fast-paced environment and is punctual and dependable
• Able to read, write, speak, and comprehend the English language.

Physical Requirements

• Regularly push, pull, and carry objects.
• Stand and walk for at least 6-8 hours.
• Reach at shoulder level and below waist constantly, above head occasionally.
• Light work, exerting up to 20 pounds of force.
• Requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Last updated : 2024-04-29