What are the responsibilities and job description for the Breakfast Attendant position at ZMC Hotels, LLC?
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
We want the friendliest and happiest in this position! The shift starts around 6 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.
THIS POSITION DOES REQUIRE WEEKENDS AND HOLIDAYS!
THIS POSITION DOES REQUIRE WEEKENDS AND HOLIDAYS!
Responsibilities:
- Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Greet and acknowledge all arriving guests.
- Be aware of guests’ needs; assist in providing a pleasant experience.
- Promote and educate guests on all breakfast options available per brand standards.
Qualifications:
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
Benefits/Perks:
- Medical, Dental, and Vision options for full-time employees
- Paid time off and 401(k) for full-time employees
- All employees get discounts on hotel’s outside of their hotel they work in
- $250 bonus for you and a referred associate
- DailyPay: access to your already earned wages before payday
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