What are the responsibilities and job description for the Laboratory Manager position at Zoetis?
Laboratory Manager
The Laboratory Manager provides leadership oversight to Lab Technicians and Lab Assistants and ensures excellence in all aspects of laboratory operations; conducts competency assessments; maintains compliance with all qauality assurance and control processes; manages the lab staffing, productivity level, and develops/monitors performance improvement, training, safety, quality, and regulatory standards; ensures budgetary goals are met and continuous improvement processes are taught and supported; accountable for adherence to state and federal rules and regulations; ensures compliance with Federal, State, and Local agencies.
Responsibilities:
- Management of approximately 3-10 reference laboratory personnel in a fast-paced, accuracy-dependent environment. Supervision of and leadership in optimizing technical laboratory processes.
- Manage the hiring, performance evaluations, scheduling, and training of Reference Lab Personnel.
- Assist in development and oversight of key performance indicators (KPI’s). Maintain acceptable level of laboratory operational performance and makes adjustments when performance reaches an unacceptable level. Uphold rapid turn-around times of specimen samples by effectively managing staff and utilizing resources while maintaining high standards of accuracy. Committed to continuous process improvement to improve efficiency.
- Sustain close and effective communications with the Quality Department and all Laboratory Support Teams and recommend and assist in the implementation of goals and objectives; implement approved policies and procedures and ensure they are maintained.
- Provide lab training to Lab Assistants and Lab Techs on proper lab methods, processes and procedures.
- Effectively lead in a complex environment, set clear expectations, coach and mentor for success. Responsible for team member engagement and retention through practices that promote communication, recognition, teamwork, and effective employee relations practices. Dedicated to personal and professional development for self and laboratory team.
- Effective communication within team and cross functional teams. Attends and participates in team meetings.
- Perform other related duties as required.
Education and Experience Requirements:
- Successful candidate must be detail-oriented, organized, and dependable
- 5 years working clinical laboratory and supervisory experience
- Associates or Bachelors Degree preferred or equivalent combination of education and experience
- Working knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
Preferred by not required:
- A.A.S. Medical Laboratory Technician
- A.A.S Veterinary Technology
- BS Medical Technologist/Clinical Laboratory Scientist
License or Certificate:
- MLT ASCP/AMT, MT/CLS ASCP/AMT, RVT/CVT
Technical/Physical Requirements:
- Must be able to step in and perform clinical laboratory testing when needed.
- Mobility is required, as well as the ability to alternately sit and stand for several hours at a time.
We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance.
Full time Regular Colleague Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.