Territory Manager - ZOLL CMS - Reading, PA

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

As part of our ZOLL CMS Sales Team, you will be responsible for selling our non-invasive wearable cardiac defibrillator system to Health Care Professionals in the hospital and out of the hospital setting and other ZOLL products as appropriate. This includes the initial sales call as well as support activities to promote consistent use (Local Medical Education Programs, Tradeshows, clinical symposiums, and conferences). Call points include Physicians (Cardiologists, Electrophysiologists, Hospitalists, CT Surgeons, etc.), Nurse Practitioners, Physician Assistants, Nurses, case managers, and administrators. Other duties include selling the value of the ZOLL Patient Management System (ZPM) to clinicians as well as educating HCPs and staff about the types of patients indicated for a WCD and all essential ordering and billing requirements.

This is a remote/ field-based position.

ZOLL now mandates COVID vaccinations subject to legal exemptions.

Essential Duties and Responsibilities:

• Provide customers with relevant clinical data that supports the risk of Sudden Cardiac Death in certain patient types and the role of the WCD in protecting these patients
• Responsible for sales and supporting activities to drive consistent utilization
• Responsible for achieving assigned sales objectives
• Responsible for selling the value of the ZOLL Patient Management (ZPM) to clinicians as well as educating HCPs and staff about all essential ordering and billing requirements for the WCD
• Maintain database of accounts, prepare and submit reports
• Maintain a yearly and quarterly business plan
• Manage field expenses and submit reports in a timely manner
• Attend key Medical Education Programs, exhibits, and conventions
• Become a company expert and resource on both ZOLL products and relevant industry trends
• Master both Customer-Centric Selling and Integrity Selling skills
• Maintain a collaborative and professional working relationship with all business partners
• Represent ZOLL in a professional and ethical manner. Always maintain a positive attitude
• Communicate openly and share information with others
• Analyze and report on trends that you observe within your territory
• Ensure all relevant information and documentation are provided to intake and reimbursement to ensure appropriate and timely filing of billing claims
• Performs other duties as assigned by Management

Supervisory Responsibilities: None.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Educations and/or Experience:

• Requires a Bachelor's degree from a four-year college or university
• 3-5 years of sales experience in medical equipment sales or specialized/hospital-based pharmaceutical sales or 5 years of successful sales experience, and at least one of those years in healthcare sales.
• Cardiology experience is preferred
• Documented history of sales success
• Proficient with Microsoft Office Suite
• Must live within the assigned territory
• Valid state driver’s license required
• Internal candidates that do not meet the sales experience criteria above may be hired if they have demonstrated a sustained ability to meet the expectations of a sales role and have been in a sales support role for a minimum of 1 year OR have successfully performed within a Territory Associate role.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
• Must be able to drive an automobile and may be required to travel by train or airplane as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is a field-based position. The employee will be responsible for working daily in hospitals, doctors’ offices, and other medical establishments within the assigned territory. Occasionally may be required to work atypical hours (evenings and weekends) based on business needs.

ZOLL is committed to fostering an inclusive workplace, where unique identities, backgrounds, cultures, perspectives and experiences are respected and valued.

Equal Opportunity Employer – Disability and Veteran