Solutions Architect - Field Services

As a rapidly growing global provider of IT solutions, we’ve expanded from Seattle to Sydney, Dallas to New Delhi and beyond – with reach in over 80 countries around the world. Today’s top brands count on Zones and our world-class partners – Microsoft, Apple, Cisco, Dell, Lenovo, and more – to transform their enterprises. Headquartered in New Delhi and backed by the Zones Global Team, Zones India offers customized IT solutions and professional services to multinational organizations conducting business in the country.

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Global Solution Architect – Filed Services - Responsibilities:

The GSA will interact with the Global Sales and Solution Architects in various countries as well as with clients to carry out the following responsibilities:

 

• Create the Solution Design and Offering pitch
• Work with the technology vendors and create a collaboration plan & execution plan
• Work with the internal delivery team for solution review and signoff
• Work with the sales team for account identification and planning.
• Run the sales enablement initiative to educate the sales and presales team.
• Qualify incoming opportunities based on capabilities, risk, timelines
• Understand all dimensions of scope of the opportunity in its minutest detail – hardware, software, services, geography, time
• Clearly identify variables that impact the solution and elicit all required clarifications from the client
• Work with the proposal team to ensure that the solution that has been architected and priced is articulated in a compelling manner in the appropriate submission/presentation format
• Participate remotely or in person in solution presentations / walk-throughs with clients
• Develop/improve processes, tools, and metrics that enhance the quality, speed, and productivity of the solutioning processes.

 Required Skills and credentials:

Experience in one or more of the following solution environments:

 

• Craft solution design and effort estimation for Smart hands and feet support, Installation, Commissioning, and Testing of LED Display Systems, LCD Display Systems, Audio - Visual Systems, and Video Conferencing, Cabling, UPS, etc
• Work with field services partners for solutions and pricing
• Knowledge of products and systems such as Audio - Visual Systems, Video walls, Digital signage, POS devices, UPS, etc.
• .Eye for detail and competitive intelligence in ensuring that effort estimation, pricing, scope, and assumptions strike the right balance between the ability to win it as well as the ability to deliver it
• Ability to create competitive proposals that reflect thought leadership and alternate creative options (when required)
• Strong presentation, public speaking and written articulation skills

 Required Experience:

• 7 years of professional experience in information technology pre-sales or solution architecture with leading Technology Consulting firms
• Experience should span Hardware, Software, and Services – Professional Services and Managed Services ranging from small quick turnaround proposals to those that can span a few hundred million dollars
• Ability to articulate the solution in a compelling manner in written responses, solution presentations, and when necessary presenting the solution in an oral presentation to the client
• Deep understanding of cost and price benchmarks for products and services
• Ability to price proposals competitively thru global delivery coupled with a thorough understanding of cost-to-win and price-to-win benchmarks
• Strong knowledge of the product vendors and services providers in the IT space as well as strong knowledge of the competitive landscape.
• Strong analytical, organizational, and leadership skills
• Experience working in a globally distributed team

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Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value, they bring into our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life and much more.

At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!